Nov 19, 2019, 6 : 59 : 00 PM
Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities.
We need you to help us do this.
Why this role matters
BT has invested in a number of industry leading sales tools & systems to enable sales productivity through efficient and effective selling activities.
The vision of the sales tools & systems team is to provide the strategy and governance for Enterprise sales tools & systems (including data within the sales tools & systems), enabling sales to sell efficiently & effectively.
This is achieved through performing the capture, identification, design & delivery management, optimization, and governance of process capabilities (and data) within sales tools & systems categorized as systems of record, systems of engagement, and systems of intelligence (analysis & insight).
Sales tools & systems include salesforce, CPQ, UKB / Agent Desktop, Partner Gateway, etc
The purpose of this role is to enable sales to sell product propositions efficiently and effectively through configure-price-
quote process capabilities designed, developed, and deployed within the CPQ sales tools & systems
Ensures trading reliability for Enterprise sales channels using deployed process capabilities within CPQ sales tools
Translates lead-to-order and configure-price-quote process demand into functional / technical design of capability within the CPQ sales tools & systems
Leads the design of process capabilities and data within the CPQ sales tools & systems for development and release
Ensures CPQ tools are designed for consistency of process capabilities across Enterprise channels (where possible)
Ensures CPQ is designed to configure rather than code design principles
Ensures development teams develop within CPQ to specified functional / technical designs
Inputs into the CPQ strategy for Enterprise sales channels
What you'll be doing
Translates the prioritized requirement demand of configure-price-quote processes into functional / technical design within CPQ tools
Designs the functional / technical capability of configure-price-quote process capabilities within CPQ tools Configure-Price-
Quote, Contract Management, Forecasting, Order Management
Prototypes functional / technical designs within CPQ development sandboxes
Specifies and / or documents functional / technical designs for CPQ development
Provides functional / technical guidance and quality assurance to deployment & in-life operations
Provides input into best practice use of CPQ
Leads design and / or Agile development teams
Working closely with sales tools & systems work-streams (requirements, design, optimization & innovation, deployment & in-life operations)
We'll also need to see these on your CV
Give Specialised Advice - Offers expert advice on subject expertise building rapport with stakeholders as a trusted advisor.
Knowledge of commercial sales productivity drivers (revenue, margin, cost of sale, cost to serve), and the efficiency and effectiveness levers which influence sales force productivity Knowledge of BT / Telco product families (Mobile, Voice, and Access / Connectivity) and the product propositions.
Knowledge of Enterprise sales channels. Knowledge of lead-to-order process journey’s across New / Provide, Modify, Renewal.
Knowledge of lead-to-order process capabilities for desk and field sales teams (i.e. Territory Management, Lead Generation, Lead Management, Contact Management, Account Management, Opportunity Management, Configure-
Price-Quote, Contract Management, Activity Management, Forecasting, Order Management).
Deep functional / technical knowledge and experience of designing & developing capabilities within Configure-Price-Quote sales tools (e.
g. salesforce, Cloudsence CPQ)
Why choose us?
At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people whether that’s friends, family, businesses or communities.
Working here, you’ll receive an attractive salary and a range of competitive benefits, but more than that you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development.
Benefits of working for BT include :
We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed.
That’s why we welcome applications from all parts of the community.