IT Officer (Field Support)
Calderdale Council
Great Britain
15d ago

Post Ref : FWP933

We have a vacancy for an experienced, proficient and reliable person to join our team of ICT Field Support Officers providing support across Calderdale Council.

The main duties of the role are to provide ICT Infrastructure, hardware and software support to all ICT Service customers throughout the council and schools.

Key responsibilities will include :

  • Attending client sites and performing technical support for reported issues.
  • Provide a fault determination and fixing service.
  • Liaising with customers and 3rd party suppliers.
  • Installation and configuration of software and hardware to meet client requirements.
  • Working to meet deadlines as defined by our SLA agreements.
  • Working in schools in and around Calderdale.
  • A major technology provider certification or equivalent recent experience is highly desirable for this post and a full driving licence with access to a vehicle is an essential requirement.

    Employees of the Council enjoy a comprehensive reward and benefits package, which includes generous terms and conditions of employment and access to a wide range of retail discounts and lifestyle savings to name a few.

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