Civil Enforcement Officer – Cheltenham
Apcoa Parking
6d ago

About The Role

You will be working as part of a strong and friendly team of experienced Civil Enforcement Officers, ensuring that parking restrictions are adhered to so that our contractual requirements are met and maintained.

What you’ll do You will patrol public streets and local council car parks to make sure that regulations are being followed

Record and issue Penalty Charge Notices

Check parking meters and car park equipment and report damage or faults, checking that car parks are clean and tidy

You will report defective signs and road markings, identifying and reporting any abandoned vehicles

Explain regulations to motorists and advise them about parking facilities

You’ll check tickets and attend to minor machine faults

Work alongside police community support officers to Report incidents, crimes or anti-social behaviour

Attend court or tribunal if a parking ticket is being disputed

Use equipment such as : Hand-held computers, Two-way radios, mobile phones, cameras to record vehicles that are breaking parking regulations

What you'll bring

Customer service experience

Full UK driving license- Desirable

Strong communication skills

Literate with good written and spoken English

Ability to work both unsupervised and as part of a team

Smart appearance

The successful candidate must be happy to work outdoors

Previous parking experience highly desirable

What we’ll offer you £18,144.10 per annum

42.5 hours per week, 5 days out of 7 (including evenings and weekends)

Training and Development


Employee Discount scheme

28 days paid holiday (includes 8 Bank Holidays)

Must be 18 or over to apply

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