Document Automation Manager
Bryan Cave Leighton Paisner LLP
3d ago

Team : Central Knowledge Management

Reports to : Director of Knowledge and Information Architecture

Purpose of job :

Working as part of the Central KM team to deliver KM systems services to an internal audience globally at BCLP, and support the delivery of selected services to clients.

The knowledge engineering team provides services covering Document Automation, Search, Intranet, DMS, Experience Management and Closing Sets.

This role will focus primarily on managing the delivery of Document Automation services using Contract Express to automate internal and client facing documents.

This role will be responsible for line management of a growing team (currently 6) of legal knowledge engineers, including day-to-day supervision, providing training to junior team members, and will be responsible for delivery of more complex automated documents.

The role will also be responsible for working with the global business to understand and manage demand for automation, as well as promoting the benefits and capabilities of document automation internally at BCLP, and will play a key role in supporting the automation requirements for BCLP Cubed.

What’s in it for you?

This is an excellent opportunity for an experienced document automation expert to help lead an energetic and growing team and take document automation to the next level, in an exciting and innovative firm.

The right candidate will get exposure to partners across the firm, clients, and have the opportunity to deliver transformational change to BCLP.

Key responsibilities :

  • Expert automation of single or multiple documents for internal and external audiences using Contract Express
  • Day to day line management and supervision of a team of 6 legal knowledge engineers and assistant legal knowledge engineers in multiple locations
  • Ownership of BCLPs automation house style, and ensuring all templates adhere to BCLP’s consistent approach to automation (naming conventions etc.
  • and all templates and output documents are in BCLP’s house style)

  • Accountable for the maintenance of existing automated documents
  • Devise and lead the delivery of a programme of training to increase awareness and capability of automation within the business
  • Work with the business (Department COOs, Practice Group Leaders) to manage and prioritise demand for automation
  • Provide reporting and data analytics on the document automation service
  • Participate in KM systems projects as business lead / KM subject matter expert :
  • Legal knowledge search
  • Intranet
  • Closing sets development
  • Experience management
  • AI knowledge extraction and analysis
  • Expert systems
  • Key relationships :

    Principal customers of automated documents are subject matter experts in Practice groups across the globe, including the Firm’s Knowledge Development Lawyers (KDLs) and these relationships will be key.

    Also, other key relationships include :

  • Central KM team
  • IS development team
  • Innovation, Process Improvement, BCLP Cubed
  • Experience and knowledge Essential :

  • Expertise in automating documents using Contract Express, preferably gained in a law firm (or legal department)
  • Experience of managing a team of direct reports across multiple locations
  • Strong knowledge of Microsoft Office (2010 / 6), particularly Word and house style applications
  • An understanding of the structure, complexity and organisation of legal documents (e.g. contracts)
  • A keen interest in the future direction of legal technology systems.
  • Enthusiasm for document automation and a pride in the quality of the output from the system
  • Desirable :

  • Strong broad IT skills
  • Experience of working in a law firm
  • Legal training and qualifications
  • Experience of working in a global environment
  • Skills and competencies :

  • Strong analytical skills
  • The ability to use logic to solve complex problems
  • Strong teamwork and communication skills
  • Extremely high attention to detail and the willingness and patience to consistently spot and correct errors (your own and those of others) until a perfect outcome is achieved
  • Willingness to travel between UK sites regularly and internationally occasionally
  • Diversity, inclusion and working differently :

    Diversity and inclusion is at the heart of our firm. At BCLP we aim to create an inclusive and inspirational culture where all our employees are valued, motivated and able to be themselves.

    BCLP is a firm with an increasingly flexible workforce and is supportive of flexible working arrangements, tailored to the individual, wherever possible.

    Please feel free to speak to the Recruitment Team about the flexibility we are offering for this role.

    Confidentiality :

    To ensure all hardcopy materials containing confidential information are securely stored and accessible only to those authorised to view such content.

    To ensure all confidential information stored electronically is securely stored and accessible only to those authorised to view such content.

    Disclosure :

    As a regulated firm of solicitors, Bryan Cave Leighton Paisner LLP ( BCLP ) is required to undertake appropriate vetting of staff.

    In addition to completion, by applicants who accept a job offer, of a regulatory questionnaire, BCLP uses a specialist provider to undertake professional verification and background checks (including through electronic data sources, and directly with employers and professional bodies / regulators) on our behalf.

    We will also undertake certain verifications ourselves.

    BCLP adopts a risk-based approach to its vetting procedures, which are only undertaken with consent, and in accordance with it legal and regulatory obligations.

    For further details, please see our recruitment website : .

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