This exciting opportunity exists within our Wrexham SEAT Dealer.
Please note : All candidates must follow the on-line application process
At SEAT we're driven to design a range of cars to stir the emotions.
As a young brand these are the core values that we live by and beat in our hearts, inspiring us to create exciting, high quality, driver focused cars with plenty of attitude and character, and that express our very spirit of SEATTITUDE -
cars built by enthusiasts, for enthusiasts.
Job Purpose : To carry out diagnostics and the service and repair of franchised vehicles to the highest standards; including diagnosis of electrical and electronic problems.
Train, coach and develop workshop and service team members to ensure high levels of customer satisfaction and ensure a first time fix is achieved for each customer.
As a Master Technician, your Key Objectives will be :
To maintain skill levels and full awareness of all technology used in the vehicle range, attending relevant Master Technician training when required
Where required discuss issues directly with customers concerning any long term vehicle issues and ensure that all work is carried out in full and followed up until resolved
To be fully conversant with all manufacturer technical literature and information bulletins and ensure that this information is passed out and understood by all technicians.
Identify training and development needs within the workshop team
Liaise with Workshop Controller / Aftersales Manager to quality control all work undertaken by the workshop team, where required or requested
To keep work area and protective clothing clean, tidy and in a safe condition in order to uphold the manufacturers and company image
In conjunction with the Workshop Controller, ensure that there is adequate workshop staff coverage to meet the Dealer's opening hours
To take an active part in upholding the companies Health and Safety policy
To hold and attend regular meetings to ensure that any workshop concerns or ideas are recorded and reported back to the relevant persons
To coach and develop other technicians within the workshop
To develop processes that supports the MSR / DISS process ensuring timely completion and submission of reports and is the key interface with technical support
Support the management team in the maintenance of quality standards
Strictly No Agencies