Project Manager
Cisco Systems, Inc
Feltham, England, United Kingdom
4d ago

Program Start Date : Summer 2019

Duration : 6-month internship

Location : Bedfont, London, UK / Alternative Locations : Glasgow, Scotland

Cisco Service Logistics and Operations (S.L.O) is part of the Global Customer Experience Center and tasked with delivering hardware replacement support to Cisco’s customers and partners.

Initial service is primarily delivered through the Customer Experience (CX) Support Services organisation.Once determined by the (CX) that a hardware replacement is required to address a network issue experienced by the customer, it is S.

L.O responsibility to ship the replacement part (Cisco equipment) to the customer on time.

The Global Customer Experience Center spans the globe and operate 24 x 7, 365 days a year.

Cisco Service Logistics and Operations is a worldwide organization dedicated to the successful fulfillment of spare part (RMA) order requests.

Europe, Middle East, Africa & Russia (EMEAR) operate in partnership with Third-Party providers on our warehousing, transportation, and field engineering support.

So if your desire to work in leading-edge technology is matched by your drive to make a difference then the Project Management Internship is the right challenge for you.

What you will do :

The charter of Global CX Center Operations team is to plan, execute and accelerate the delivery and business performance of the Global CX Centers to orchestrate and enable the transformation of CX into the desired Future State.

The key focus area for the Project Manager is to support their function to accelerate delivery and business performance and successfully deliver on their commitments to make Service Logistics & Operations the most optimized in CX business.

You will be supporting Business Operations team in their daily tasks as well as take part in hands on projects.

Day to day that means

  • Assistance in the successful completion of customer projects led by Project Managers.
  • Ensuring the accuracy of project data in internal tools and systems.
  • Extract and prepare meaningful analytical insights from business operations data.
  • Being an active team member within the business operations team, ensuring effective communication.
  • You will also be using collaboration technology to work cross-functionally within a global team.
  • What we can offer you :

    The opportunity to shadow professionals and understand how a complex Supply Chain operates

    Understanding of core Project Management knowledge areas within a Supply Chain

    Interaction with Cisco employees and clients all over the world

    A 6-month paid internship

    What you will need to be eligible :

    Currently in penultimate year studies pursuing a Bachelor’s or Master’s degree in Business or Technical field (being a student for the duration of the internship is a must)

    On track for a 2 : 1 or above (or equivalent)

    Project Management skills (extracurricular / or job experience or certification) with an ability to self manage your workload.

    You are able to live and work in the United Kingdom without additional VISA sponsorship from Cisco

    You are fluent in English

    Desirable :

  • An analytical mindset where you can easily translate data into business insights
  • Strong organizational skills with exceptional attention to details
  • Can produce quality work under pressure with immediate deadlines
  • Able to adjust in rapidly changing environment
  • Have excellent written, verbal communication skills, with the ability to present to large groups with confidence
  • Why you will love Cisco :

    We connect everything : people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals.

    And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

    We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

    Don’t take our word for it, check out what some of our recent hires are saying! #wearecisco

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