Senior role across a major project
We’re looking for a user experience professional to join our growing UX practice and help us design tools and services to power a sustainable energy future.
Specifically, you’ll be a part of the team responsible for our new consumer energy platform.
Our customers tell us energy is confusing : it’s hard to feel in control of it, and bills are difficult to understand. We want to address these issues through digital services which unlock the potential of smart meters and accurate energy usage data.
We’ve built the basics : allowing customers to see their energy costs and handle their account, and we’re working our way towards the exciting opportunities offered by electric vehicles, storage batteries, and the connected home.
We’re building the future of our business and we’ve a lot to do. You’ll lead the product design, coordinate research, continue to champion user-
centred design, coach designers and non-designers alike, and push for organisational change where needed.
You will be based in Bristol, and also collaborate with colleagues in London.
Visit ovoenergy.com / careers to learn more about us, and check out our Glassdoor reviews. We came 20th in The Sunday Times' 100 best companies to work for 2017 too.
You’ll define, shape, and deliver live solutions for our customers. It’s your job to ensure the user experience is consistent, customer-
focused, and delivers a best-in-industry service.
First three months
Within six months
You’ll love working with us if you ...
UX at OVO means helping teams see their product through the eyes of real people understanding their context, motivations, and needs so we can improve them for everyone.
Our UX researchers and designers use whatever methods and media are best suited to the challenge, and contribute to strategic decisions about where user experience improvements could have the greatest impact.
We like to use pair design, love design workshops, and put the participant at the centre of our research.
OVO believes in fueling human progress with clean and abundant energy for all.
We were set up to always find a better way and challenge the status quo : we want to be the good guys, find a way, and build something great.
We embrace simplicity, transparency, and treating people and our planet fairly.
We understand that attracting and keeping the best talent is key to our bright future, so our people will always share in our success.
Our benefits are pretty nice too.
We celebrate diversity and value equal opportunity; We want to build a team which represents a variety of backgrounds, perspectives, and skills, and we decide employment on the basis of merit and potential.