Ocado Solutions Product Manager
Hatfield, Hertfordshire, UK
1d ago

at Ocado Group Hatfield, Hertfordshire, UK

About the Ocado Smart Platform, known as OSP

OSP is our end to end solution currently focussed on the grocery category, to allow retailers around the World to allow them to compete against platform competitors such as Alibaba, Amazon & JD.com.

Our end to end solution includes all of the software from e-commerce through to final mile routing as well as store bases solutions, plus our hardware including our fully automated CFCs (CFC Customer Fulfillment Centre).

We are unique amongst other vendors, in that not only is our solution end to end, we also use all of these capabilities to power our own market leading online only retailers in the UK.

These roles reports directly to the Head of Product, Ocado Solutions, the rapidly growing business unit of Ocado PLC, accountable for developing our companies new business model.

Job Summary

Our mission is clear : Always Way Ahead - the unquestioned market leading end to end solution, anywhere in the World, from both a consumer experience & operational economics perspective.

The Product Managers are accountable for defining & delivering this mission.

By focusing on a particular area of our platform, whilst actively contributing to its overall shape, they decide what capabilities should be built, both in terms of scope, business outcome, timeline and cost of development.


  • Along with your colleagues, achieve the set mission - Always Way Ahead
  • Motivate and collaborate with the Product Owners within our Technology function
  • Be the internal and external spokesperson for your roadmap area of focus
  • Be able to explain all elements of the end to end solution
  • Significant client interactions both existing & new
  • Extensive market knowledge of current best practice and emerging trends
  • Skills, Experience & Qualifications

  • Extensive experience of Product Management
  • Extensive Supply Chain experience
  • Deep subject matter expertise in a specific focus area of the solution
  • An awareness & understanding of global emerging trends
  • Demonstrable creative problem-solving approach and strong analytical skills, combined with a strong sense of ownership and proactive can-do attitude
  • Data analysis and good data-driven decision-making skills
  • Loves collaborating and working in a matrix environment
  • Ability to build trusting relationships with others, even when they do not agree
  • Excellent communication skills at all levels of an organisation
  • Has achieved stretching goals against the odds
  • BA / BS degree in a technical field or equivalent practical experience
  • Our end to end solution (not an exhaustive list) : e-commerce, manual & automated pick, supply chain, final mile, AI & ML, new emerging technologies, automation / robotisation, customer relationship management / customer service

  • Pension
  • Life Assurance
  • Private Medical Insurance
  • Employee Assistance Programme
  • Income Protection
  • 25 days holiday, increasing to 27 with 5 years’ service
  • 15% Ocado discount
  • Equal Opportunity Employer

    Ocado is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

    We will always aim to respond to everyone who applies for one of our roles. Sometimes though we have a lot of applicants and it takes us a little while to get back to everyone.

    If you haven’t heard from us within two weeks of your application, then you should take it that you have not been successful on this occasion and accept our apologies that we didn’t manage to get back to you personally.

    Due to the fast-paced nature of Ocado's business our vacancy close dates may be subject to change.

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