Join our exciting and fast-growing data and analytics business and help us achieve our vision of ensuring our clients have a world-class experience.
Over the last 2 years we have doubled our Customer Success team and are now looking to expand once again. We’re looking for enthusiastic, hungry, and relationship-driven individuals to join our Customer Success Team in London.
pharma, consumer, technology, financial services and construction. At GlobalData we decode uncertainties and cut through noise to provide timely and actionable solutions to our clients through unique data and expert analysis.
The essence of the customer success team is to lead a culture and organisational capability around listening to our customers and acting proactively to anticipate needs to directly impact growth and long-term revenue.
Are you motivated to help our clients understand what’s going to happen in the future within their business? Are you interested in working in a fast-paced, innovative environment?
Do you strive for exceptional customer service? If so, we want to make you part of GlobalData’s success story.Key Responsibilities· Proactively build relationships with our clients over the phone to ensure they see the full value in our services and are getting the best return on their investment with us.
What We Look For· Bachelor's degree within Medical / Pharmaceutical Sciences AND 2-4 years’ work experience in an client support / service role