Data Team Lead/Associate Data Team Lead - Office Based or Home Based in the UK
QuintilesIMS
Reading, UK
4d ago

Responsibilities

of both DTL & Assoc DTL

Client Management :

  • Serve as primary point of contact for customer on data management deliverables
  • Provide project management expertise working with customer data managers, key decision makers and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise
  • Provide input for and perform direct negotiations with customer, e.g., timelines, financial, process, resources
  • Maintain strong customer relationships
  • Ensure open communications with customer and Quintiles management to manage and meet contractual obligations
  • Service Management :

  • Meet with Data Operations Coordinator (DOC) and / or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables
  • Establish strong communications with Data Operations team, functional leads, project managers and all other stake holders
  • Support DM service delivery with comprehensive DM process and technical expertise in executing projects
  • Serve as the escalation point for unresolved data issues; work with client data managers, vendors, internal team members for resolution
  • Work with functional manager(s) to ensure appropriate resources are assigned to meet project deliverables
  • Create and / or review and sign-off on all data management plan (DMP) documents
  • Implement proactive quality management plan / s. Identify any service and quality issues with agreed upon specifications per the DMP and contract / SOW and work with functional manager(s) to resolve
  • Track service performance and provide leadership to identify root causes of issues and implement remedial actions
  • Continuously look for opportunities to improve efficiency of tasks and quality of deliverables
  • Identify compliance issues and work with functional manager(s) to ensure timely follow-up and resolution
  • Maintain internal tracking databases and systems
  • Financial Management / Business Development Support :

  • Ensure service and quality meet agreed upon timelines and deliverables in contract / Scope of Work (SOW)
  • Manage SOW / budget. Review financial reports on a monthly basis and participate in project reviews as requested. Identify out of scope tasks and track change orders to completion
  • Serve as Project Manager for single service DM projects, including financial tracking, revenue recognition, and invoicing
  • Participate in and support RFP process (review RFP documents, pricing, attend bid defense)
  • Other :

  • Provide input on DM process improvements or project solutions to CDM team / CDM department
  • Provide input on the development and implementation of a new technology or tool
  • Participate in a focus team or global or local best practice team
  • Perform other duties as directed by functional manager(s)
  • Associate Data Team Lead Minimum Education & Experience

  • Bachelor’s Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field, and a minimum of 3 years direct Data Management experience, including 1 or more years as a CDM project lead;
  • or equivalent combination of education, training and experience

    Data Team Lead Minimum Education & Experience

  • Bachelor’s Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field, and a minimum of 5 years direct Data Management experience, including 3 or more years as a CDM project lead;
  • or equivalent combination of education, training and experience

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