Technology - Data Transformation and Productions | Director
FTI Consulting, Inc.
London, England, Great Britain
17d ago

About our Technology Practice :

Our Technology practice uses our people and our technology to help clients identify, collect, analyse, and review electronic documents and data to locate the key evidence.

Our team of over 500 professionals around the world includes e-discovery experts, software developers, and forensic specialists.

They’re industry leaders, and have been involved in some of the largest e-discovery matters of the past decade, which means they have the experience to help clients whatever their challenges.

About the Opportunity :

As part of the London based Technology team, the Director will be responsible for leading a team that manages projects associated with data conversion, data manipulation and developing process automation to assist our clients with their technology and eDiscovery needs.

Primary Duties :

  • Liaise with consultants and project managers regarding client requests and manage expectations
  • Manage existing technical team to ensure document productions meet the production requirements, and delivered on time
  • Utilise industry standard and bespoke software for data analytics, data manipulation and document production tasks
  • Utilise knowledge of technology to advise and support our consultants and external clients
  • Proactively identify improvement areas in existing workflows. Develop tools and scripts to improve automation and reliability
  • Manage team efforts to apply analytical skills and leverage existing methodologies to various client situations and practice disciplines and create novel customised solutions to meet shifting client needs
  • Assume responsibility for day-to-day data processing, conversion, analysis, quality control, import, and other specialised tasks including interaction with other consultants, supervisors, and client personnel
  • Co-ordinate closely with colleagues within and across teams to manage the delivery of client requirements
  • Be customer-service-oriented to meet client deadlines, including working out of business hours when necessary
  • Travel as required to ensure effective management of case activities. (Minimal notice possible)
  • Collaborate with data centre operations teams to create support documentation
  • Education and Qualifications :

  • Educated to degree level (or equivalent), ideally in a technology related or numerate subject
  • Skills and Competencies :

  • Self developer that demonstrates an ability to solve complex problems with well thought out innovative solutions
  • Ability to manage time and prioritise tasks effectively
  • Ability to work effectively as part of a team and support the team’s goals above individual goals
  • Ability to work in a fast-paced, deadline-driven environment while handling multiple tasks through completion
  • Excellent communication and client communication skills (verbal and written)
  • Provide superior client service in demanding, deadline-driven situations
  • Flexible with working hours and has the ability to work in a cross-functional team
  • Successful management / supervision of others
  • Ability to think clearly under pressure
  • Strong logical reasoning skills
  • Proven ability to conduct training in a professional environment
  • Ability to travel when requested and sometimes at short notice
  • Strong proficiency with Microsoft Windows and related software, especially Microsoft Excel, Microsoft Access and MS SQL Server
  • Experience :

  • Strong knowledge and execution of data manipulation tasks, data conversion and data analysis activities in a SQL environment
  • Strong ability to create and understand Microsoft SQL Server scripts and stored procedures
  • Knowledge of SharePoint, SQL Reporting Services, Amazon Web Services (AWS) and Azure data centres
  • Solid experience working in an e-Discovery or technology related role
  • Knowledge of and experiencing in configuring and operating either Ringtail or Relativity as a document review management application
  • Experience with other document review management applications such as Concordance, Summation or Introspect
  • Familiarity with personal computer and server hardware, operating systems and software
  • Electronic discovery experience
  • Experience supporting document review software applications
  • Familiarity with processing and converting chat data (Bloomberg Chat, Reuters Chat, Skype)
  • Familiarity with processing and converting mobile device data extractions (Cellbrite or Oxygen Forensics extractions)
  • Experience with programming languages (C#) and data analytics software (Tableau) is desirable
  • We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation or age.

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