Branch : Birmingham Skills : Service Administrator Education Levels : Secondary School / High School
Job Duration : Permanent Job Start Day : ASAP
A professional manufacturing organisation in Erdington are seeking a Service Administrator to start immediately.
Working as a Service Coordinator you will be responsible for the coordination of all installation, repair, service, maintenance and engineers on customer sites across the Midlands region
The position will be coordinating the mobile engineers providing attendance on all client sites
Demonstrating working to demanding deadlines, possessing a can-do attitude, creative mind, high level of energy, enthusiasm and happy to communicate with customers at all levels
Well educated with experience of coordinating service offer
Facilitate team delivering the highest level of service excellence to the client
Confident telephone manner required answering incoming client calls
Excellent keyboard and IT skills, including Excel, Sage and Microsoft
Excellent communication and telephone skills within Industrial service sector
Experienced negotiating attendance timescale and costs
Updating performance spreadsheets
General administration duties.
Producing price quotations
Raising purchase orders
An experienced sales administrator or service administrator is required. Please note hours of work are rotad for a 40 hour week between the hours of 7.
30am and 6pm Monday to Friday.