Service Administrator
West Midlands
5d ago


Branch : Birmingham Skills : Service Administrator Education Levels : Secondary School / High School

Job Duration : Permanent Job Start Day : ASAP

A professional manufacturing organisation in Erdington are seeking a Service Administrator to start immediately.

Working as a Service Coordinator you will be responsible for the coordination of all installation, repair, service, maintenance and engineers on customer sites across the Midlands region

The position will be coordinating the mobile engineers providing attendance on all client sites

Demonstrating working to demanding deadlines, possessing a can-do attitude, creative mind, high level of energy, enthusiasm and happy to communicate with customers at all levels

  • Ideally you will be;
  • Well educated with experience of coordinating service offer

    Facilitate team delivering the highest level of service excellence to the client

    Confident telephone manner required answering incoming client calls

    Excellent keyboard and IT skills, including Excel, Sage and Microsoft

    Excellent communication and telephone skills within Industrial service sector

    Experienced negotiating attendance timescale and costs

    Updating performance spreadsheets

    General administration duties.

    Processing quotations

    Producing price quotations

    Raising purchase orders

    An experienced sales administrator or service administrator is required. Please note hours of work are rotad for a 40 hour week between the hours of 7.

    30am and 6pm Monday to Friday.

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