Senior Technical Solutions Manager
BT Group
Ireland-United Kingdom-Suffolk-Ipswich
4d ago

Working pattern

StandardSalary : competitive

Closing date

Feb 26, 2019, 6 : 59 : 00 PM


Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities.

We need you to help us do this.

Why this role matters

BT are now offering an exciting career opportunity to join the technology services division. This role is critical to support delivery of complex technology services to our media & broadcast business.

A significant portfolio of business customer such as the BBC, ITV & Sky depend on the services we develop and millions of their customers expect nothing but the highest levels of service from our technology solutions.

This role is accountable for the successful implementation of complex designs and their transition to a 24*7 operational service for our customers.

What you'll be doing

  • Accountable for delivering complex technology solutions into service
  • Transform the process and ways of working to improve delivery speed & quality
  • Leadership of a team with diverse skill sets and a demanding customer base.
  • Setting the strategy for the team and its contribution to the wider team technology and transformation strategy
  • Ensuring alignment with other teams across BT Technology
  • Driving aspects of our transformation towards adoption of cloud technology
  • We'll also need to see these on your CV

  • Story-telling with data : strong skills in building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to business audiences
  • Business acumen : Knowledgeable in business strategy and the drivers of organisational performance, including people drivers of performance and financial literacy (e.
  • g. business KPIs, business cases)

    Experience you would be expected to have

    Excellent team leadership and team building skills

    A track record of complex Infrastructure design & delivery

    Demonstrable experience leading hybrid cloud & on premise architectures

    Knowledge of data centre design & delivery

    Why choose us?

    We are in an incredibly competitive industry and it’s not just the technology that’s important, but the world of promise it creates for our customers.

    We live and work in a connected world where people want seamless service, great products and the best connectivity there is, as well as continually expecting more and more from us, and rightly so.

    Technology is BT’s powerhouse, with our expert technologists, we have a unique position in BT. By bringing together our technical and commercial expertise, and our insight and passion for customer experience, we help BT stand out from the competition.

    With the best networks and smart innovative products, combined with a personal experience, it sets us apart from the pack.

    Innovation drives everything we’ve done since BT started in 1846. Coming up with new ideas and developing new technologies is central to our future.

    We want to improve people’s lives for the better in welcome, relevant and affordable ways and we’ll be fast to market with an effortless experience to match.

    We will continue to focus on developing our converged network capabilities which will give customers seamless connectivity.

    Our skilled people will lead this technological revolution, not only for our customers but for the industry across the Globe, truly making customers our heartbeat.

    If you feel your skillset is a match for the above, we will be keen to hear from you, please apply now!

    We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed.

    That’s why we welcome applications from all parts of the community.

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