About the role
Although every day will be different, some of the things that you will do regularly include :
Offering customers a high level of service, through styling advice, product knowledge and store experience
Analysing selling information and working with the store manager, maximise the sales performance of your department
Leading a team of sales assistants to achieve excellent standards of service
Supporting recruitment and ensure induction and training to new starters is carried out
Assisting the store manager to identify future talents and putting together development plans to support their progression
Overseeing store operations
Being a COS brand ambassador and providing the best experience for our customers.
Stepping into the role of Store Manager in their absence
To work as a floor manager, you should have previous management or leadership experience plus the qualities below.
Minimum 1 year management experience within a retail environment.
Excellent communication skills and the ability to lead, train and develop a team
Self-motivated & positive
A genuine interest in others
Open to learn about and sell our products
Excellent planning and organisational skills
Good analytical and problem-solving abilities
Excellent commercial abilities and interest in fashion retail.
Ability to work a flexible schedule including early mornings, weekends and evenings when required
Why choose COS?
When you first join COS we will give you a full introduction, excellent training, and a mentor that will support you during your first days, weeks and months.
In addition to this you will also receive lots of fantastic benefits including;
Clothing uniform allowance
Discounts across H&M group
Annual health assessment
Over the last 10 years we have carefully built a culture where our people are supported, inspired and encouraged to be the best they can.
Our brand is creative, forward thinking and modern; choosing longevity over passing trends.
We set the bar high at COS; we are committed to recruiting great people, offering an environment where talent is recognised and valued.
We believe that a diverse workforce plays an important role in the success of COS. We celebrate individual differences and appreciate the contribution that all our colleagues make.