Catering, Hospitality and Onboard Services
Merchant Navy Training Board
London, GB
3d ago

Like the idea of working in a prestigious hotel, but one that floats on water? Modern cruise ships and passenger ferries could be just the ticket.

They require a whole range of Catering, Hospitality and Onboard Services. Specific roles vary, but having relevant qualifications and experience, a bright personality, efficient manner and commitment to providing top quality customer service will be what you need.

Below are the main tasks you could be performing on a daily basis :

  • Administration (often called 'purse rs') : receptionist, book keeper, PA and office-based
  • Restaurant : maitre d'hôtel, waiter / waitress, wine steward
  • Kitchen : chef, catering assistant (most cargo-carrying vessels will have a cook or cook-steward on board)
  • Bar : bar manager, bar staff, cocktail waiter
  • Housekeeping : housekeeper, steward, cleaner, porter, laundry personnel, carpenter and joiner, concierge
  • Hospitality : cruise director, casino staff, DJ, dancer, entertainer, excursion manager, hairdresser, beautician, massage therapist, sport and fitness instructor
  • Onboard Services : childcare assistant, doctor, nurse, lifeguard, retail manager, retail assistant, photographer, florist, computer system / IT manager and computer technician.
  • Many of the Catering, Hospitality and Onboard Services roles are filled by people with experience and qualifications in the roles involved.

    Qualified individuals are usually recruited by specialist shore-based and franchise organisations. To find out more about them you will need to carry out your own research online or at a library.

    Search for specialist publications covering cruise or passenger ship careers, or by visiting specific cruise or passenger ferry websites.

    So much more than just a job it’s your first-class way to see the world.

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