Projects Coordinator
Atalian Servest
London, UK
4d ago

Duties will include

  • Work within defined processes to ensure works are clearly identified as Project or Major Extra Works as a point of receipt
  • Allocate works to internal resource / Sub-contractor for development of proposal / quotation
  • Maintain adequate records of SLA Dates to ensure compliance with quotation SLAs.
  • Provide Quotation Data to QS Team within internal SLAs, and respond promptly to any queries
  • Manage Quotation Approvals and Handover to Helpdesk for Delivery.
  • Maintain Concept system records to ensure works are at correct LoC for current status
  • Monitor Work Completions and maintain documentation required for Invoicing.
  • Ensure completed works are passed to Billing Team with details required to submit Application.
  • Respond to any Rejected Application Work Orders within internal SLAs
  • Provide an Administrative Support function for the Project Managers
  • Act as Point of Contact for Client for Project related queries.
  • Support the Commercial Lead in refining processes to ensure Continuous Improvement is recognized, and external KPIs are met.
  • Seek synergies and alignment with Blue Light Helpdesk to ensure effective use of resources.
  • The successful candidate

  • 2+ years working within a Commercial environment, preferably within FM.
  • High understanding and experience of Microsoft Office software packages.
  • High level of IT and systems literacy.
  • Experience in using CAFM or other management systems.
  • Proven experience of working within a service-driven operation with experience of working within KPIs and Service Level Agreements
  • Experience of Projects Quotation and measurement processes desirable
  • High attention to detail.
  • Strong customer focus and sensitivity.
  • High work ethic and drive for performance improvement and quality.
  • A collaborative approach to problem-solving.
  • Excellent communication skills
  • The ability to engage with Clients and Colleagues at all levels across the wider business to achieve goals and objectives
  • This role will require Security Clearance to NPPV / 2, or Non-Police Personnel Vetting to Level 2
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