Property Underwriting Technical Coach
10h ago

Job Description

Jobs like this involve responsibility for trading and underwriting profitable existing business as well as leading the profitable delivery of the nominated broker / customer accounts through effective renewal negotiation.

You will work closely with your business area to contribute to the technical solutions for negotiation.

You will lead and motivate your team to achieve targets, and encourage them to coach others in the team.

You will have strong relationship management and negotiation skills to influence, guide and build effective relationships with new and existing brokers / customers.

You will also provide support to the Trading Centre Leadership Team


  • Lead, motivate, develop and focus the team to ensure delivery of the required financial performance now and in the future by developing potential through agreeing financial objectives and implementing improvements plans where necessary.
  • Developing and managing new and current business relationships to provide a quality underwriting service to a variety of key brokers in order to maximise the value of every account.
  • Ensuring appropriate license coverage within the team to manage and resolve complaints in an appropriate fashion to maintain quality and continuity of relationships.
  • Providing advice and solutions to colleagues to address technical referrals for non- conventional and complex risks while maintaining good internal relationships to support the end-to-end delivery of the customer proposition.
  • Reviewing performance against targets, exploring opportunities and challenging work practices in order to ensure delivery on Service Management.
  • Supporting and encouraging the identification and implementation of appropriate new and / or better ways of doing things so as to improve service and / or efficiency.
  • Contribution to delivery of business plans, growth, profitability and operating targets.
  • Driving competitive advantage through strong, differentiated customer value propositions.
  • Particular focus on coaching and development of Trading Underwriters to ensure they receive the support and guidance that will enhance their ability to grow and deliver improved results.
  • Achievement of personal and team targets.
  • Feedback from customers and colleagues.
  • Contribution to product and business development.
  • Personal contribution to team productivity.
  • Customer satisfaction and retention levels.
  • Personal and team compliance with legal, regulatory and policy requirements.
  • The Individual

  • Have multiple years experience within property underwriting.
  • Strong experience using Microsoft software (Word, Excel, Powerpoint & Outlook).
  • Previous experience training team members and helping them develop.
  • Able to think outside he box when it comes to problem solving.
  • About Us

    A welcoming, diverse and inclusive culture is an important element for RSA in our best-in-class ambition. RSA thrives when everyone feels comfortable bringing their best self to work.

    We have a diverse mix of customers and we want our employee base to reflect that. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential.

    Our commitment to diversity is sincere, continually growing and led right from the top.

    RSA takes pride in being accessible to all. We welcome applications regardless of gender, sexual orientation, disability, race, marital status, ethnic origin, religion, or social class.

    We encourage inclusive environments where our people can always give and show the very best of themselves and harness the power of our diversity.

    If you require flexibility in when, where, or how you work, we’d love to hear from you. We also want to ensure that you are supported throughout the application process to enable you to be at your best.

    If you require adjustments during your application process, please flag this on your application form.

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