Main Duties and Responsibilities :
Roaming Services and Administration
Integrate roaming services for new Digicel Networks as required.
Provide technical support to all Digicel territories for roaming issues and rollout as required.
Provide technical support for Digicel territories to ensure the resolution of all roaming issues.
Perform inbound retests of all live roaming partners and Digicel territories to ensure continuous availability of service.
Prepare various Roaming reports
Update records of all roaming launches and test status.
Implement data changes for roaming partners and new roaming services as required.
Perform preventative maintenance activities.
Update Office data changes as per procedure
Generate various reports based on business requirements.
Digicel IR21 management
Value Added Services nodes
Perform system backups as per procedures.
Maintain healthy file systems facilitating optimal processing.
Perform hardware and software upgrade and expansion of the Roamware nodes.
Carryout capacity planning based on business forecasting.
Configure and test additional services as required.
Academic qualifications and experience required for job :
A degree / diploma in Electrical Electronics Engineering or Computer Science
1 - 3 yrs Experience in the Telecommunication industry of which at least two in a Switching environment.
Functional Skills :
Good Communication Skills
Good analytical and forecasting skills
Working Knowledge of GSM and LTE
A good understanding of UNIX / Linux system
A good understanding of SS7 and Diameter signaling
Good understanding of Cisco / Juniper routing principles
Ericsson AXE / SSR training
Cisco Routing and Networking