Network Operations Lead EMEA
Morgan Stanley
London, United Kingdom, United Kingdom
6d ago

Team Profile

The Network Operations team focuses on incident management, problem management, and new deployments, including but not limited to : level 3 support for all network related issues and troubleshooting, maintaining the lifecycle of our network gear, deploying the best and cutting edge network solutions (in datacenters, extranets, etc), ensuring that best practices are adhered to, and regularly performing audits to maintain standards.

Role Profile

We are looking for a technically hands on lead for the Network Operations team in the EMEA region. The candidate will lead a team of network technicians and will oversee incident management and deliver key projects while maintaining the stability of the global network.

Network Operations leverages a follow the sun model with the global team in EMEA, North America, and APAC.

The candidate should be a highly motivated team player with a good analytical mindset, a solid working knowledge of routing and switching, familiarity with packet capture analysis using Wireshark, and good communication skills.

He / she will interact directly with the users and with other technologists within various teams across the networking teams and other silo’s.

The candidate will be a point of contact for escalations and will relay pertinent details to management. The candidate should be available for weekend work and on-call support as needed.

This is an ideal opportunity for the right person to enhance their technical abilities in a large enterprise environment, manage a team of talented L3 engineers, and be a mentor for all the teams including L1 and L2.

Required Skills

  • A good analytical mindset; creative person with an ability to think outside the box. Great problem solver.
  • Good communication skills
  • Understanding of routing protocols (BGP, OSPF, etc) and switching technology.
  • Understanding of packet capture analysis
  • Experience working with various platforms such as Cisco or Arista
  • Must be flexible and available for weekend deployment work, support and escalations.
  • Desirable Skills

  • Experience with network instrumentation tools such as : Corvil, SevOne, HPNA, Spectrum.
  • Understand of Splunk dashboards and search syntax
  • Company Profile

    Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.

    The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

    As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic.

    Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow.

    A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

    Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.

    Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences.

    Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.

    Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements.

    Speak to our recruitment team to find out more

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