Business Transformation Manager
RMS Group Services
Belfast GB
4d ago

Reporting to the Finance Director, you will play a vital role in the development and planning of the business. The company operates within GB, NI and ROI and requires a process specialist in order to ensure the business is operating at its optimum performance.

Working within our facility at 38 Montgomery Road, Belfast, BT6 9HL and at other sites as required by the company. We require a Process manager within our Head Office, reporting to the Financial Director

Working within a fast paced department you will form part of the Cash Operations Management Team.

You will be responsible for : -

  • ongoing review of all processes and procedures within Cash Operations in the business to establish and implement optimal working practices in all areas.
  • Creation and implementation of a capacity plan to assist with workflow optimisation with identified areas.
  • setting benchmarks, carrying out periodic appraisals, reviewing training needs and monitoring employee throughput.
  • You will also be responsible for streamlining the vault operation of the business units on a daily basis, including, but not restricted to, opening and closing procedures, stock control and reporting.
  • Assisting in software changes and development to implement change and innovation within the business
  • You will create and monitor a Capacity Plan to cover the core activities of the operation to include CIT, ATM & Cash Centre : -

    CIT Operations

    Route planning, rostering, effective management of assets and labour in a process driven environment

    Cash Centre

    Receipt &Dispatch, Coin Processing and Orders, Cash Orders, ATM Cassette Packing and Countback, stock control and daily reports.

    This role will involve daily contact with staff and customers hence you will have excellent communication and problem solving skills, gained within a similar, fast paced environment.

    A working knowledge of Lean, 6 Sigma, or similar operating methodology would be a distinct advantage within this role.


    Working Monday Sunday, to include night shift working as required by the role / job content.


    After 3 months service with the Company, you will be automatically enrolled into the Company Pension Scheme (NEST) if eligible.


    SSP is paid for any periods of sickness within the first 12 months.


    Holiday Year is : January - December

    You will be entitled 25 days holiday per year. Plus statutory holidays.

    We do work on public holidays due to contractual need to provide cover for our customers. This can be taken as lieu or additional payments.

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