Head of Department, Residential Lettings
Primary. Sir Charles Frossard House. St Peter Port, GB
5d ago

The Guernsey lettings team consists of a Head of Department, Property Manager, Coordinator and administrator. Sitting within a multi-discipline office offering both residential and commercial services throughout Guernsey, the Head of Department will be responsible for further developing and growing the department.

The Role and key responsibilities

To drive the expansion of the department.

To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand

Carry out property valuations and listing of properties

To maintain and develop the branches lettings business plan

To represent the office at HODs meetings

To promote and maintain internal relations with all other lettings offices as well as the relevant residential teams.

To actively seek and encourage cross referrals

To maximise marketing and PR opportunities

Efficient and timely communication with landlords, tenants and colleagues

To effectively lead your team creating a proactive and upbeat environment

To carry out monthly business review meetings and monitor progress against targets

To identify coaching needs for your team and then arrange / carry out the required training as well as monitoring and keeping up to date their individual development plans and to attend / nominate yourself for appropriate training.

To produce and regularly update relevant reports recording the performance of the department.

To recruit new staff

Monitor sickness absences

To deal with any staff grievance issues raised within the department.

To ensure your team are aware of the offices Health and Safety issues and monitor the work spaces and environments.

To be aware of all fire procedures for the office and to ensure that staff are kept up to date with current office procedures for emergency evacuations.

Skills, knowledge and experience

People management and leadership experience, able to evidence :

Proven ability to develop skills and enable personal and professional growth of individuals

Able to delegate effectively for maximum results

A motivator, able to create successful team working and individual performance and engagement

Skills and knowledge :

The ability to work efficiently under pressure with a flexible approach

Meticulous attention to detail

Possesses vision

Excellent relationship builder to generate business

Focussed : commits to challenging goals and delivers consistently against these

Cost management : financial and commercial acumen with excellent planning, budgeting and operational reporting skills

Continuous improvement : delivers efficiency in addition to effectiveness

Self-starter, who relishes challenges and strives for the best

Strong team player : builds relationships and consults with others, quickly establishes trust and credibility

Robust and prepared to lead from the front

Diplomatic and challenging with the ability to influence others

Confident with a positive outlook

Strong decision maker who gives assurance

Ethical with strong integrity

Someone who has innate curiosity and is eager to experiment and push the boundaries of what is possible

Apply onlone at www.savills.tal.net / vx / lang-en-GB / mobile-0 / appcentre-2 / brand-3 / xf-912a0bc57a64 / candidate / so / pm / 3 / pl / 4 / opp / 1273-Head-of-Department-Guernsey / en-GB

or email sammy.baker savills.com

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