The Guernsey lettings team consists of a Head of Department, Property Manager, Coordinator and administrator. Sitting within a multi-discipline office offering both residential and commercial services throughout Guernsey, the Head of Department will be responsible for further developing and growing the department.
The Role and key responsibilities
To drive the expansion of the department.
To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand
Carry out property valuations and listing of properties
To maintain and develop the branches lettings business plan
To represent the office at HODs meetings
To promote and maintain internal relations with all other lettings offices as well as the relevant residential teams.
To actively seek and encourage cross referrals
To maximise marketing and PR opportunities
Efficient and timely communication with landlords, tenants and colleagues
To effectively lead your team creating a proactive and upbeat environment
To carry out monthly business review meetings and monitor progress against targets
To identify coaching needs for your team and then arrange / carry out the required training as well as monitoring and keeping up to date their individual development plans and to attend / nominate yourself for appropriate training.
To produce and regularly update relevant reports recording the performance of the department.
To recruit new staff
Monitor sickness absences
To deal with any staff grievance issues raised within the department.
To ensure your team are aware of the offices Health and Safety issues and monitor the work spaces and environments.
To be aware of all fire procedures for the office and to ensure that staff are kept up to date with current office procedures for emergency evacuations.
Skills, knowledge and experience
People management and leadership experience, able to evidence :
Proven ability to develop skills and enable personal and professional growth of individuals
Able to delegate effectively for maximum results
A motivator, able to create successful team working and individual performance and engagement
Skills and knowledge :
The ability to work efficiently under pressure with a flexible approach
Meticulous attention to detail
Excellent relationship builder to generate business
Focussed : commits to challenging goals and delivers consistently against these
Cost management : financial and commercial acumen with excellent planning, budgeting and operational reporting skills
Continuous improvement : delivers efficiency in addition to effectiveness
Self-starter, who relishes challenges and strives for the best
Strong team player : builds relationships and consults with others, quickly establishes trust and credibility
Robust and prepared to lead from the front
Diplomatic and challenging with the ability to influence others
Confident with a positive outlook
Strong decision maker who gives assurance
Ethical with strong integrity
Someone who has innate curiosity and is eager to experiment and push the boundaries of what is possible
Apply onlone at www.savills.tal.net / vx / lang-en-GB / mobile-0 / appcentre-2 / brand-3 / xf-912a0bc57a64 / candidate / so / pm / 3 / pl / 4 / opp / 1273-Head-of-Department-Guernsey / en-GB
or email sammy.baker savills.com