Role Title : AWS Onboarding and Billing Analyst
Business : Information Technology
New or Existing Role? New
The AWS Cloud Onboarding & Billing Analyst acts as first point of contact for the global AWS Platform team, and administers a seamless front door’ service for new projects wanting to host applications on Amazon Web Services cloud infrastructure.
The Onboarding & Billing Analyst works closely with project teams and internal governance functions to ensure only approved services are provisioned access to AWS.
This person will also take responsibility for supporting the billing and re-charge process for AWS costs.
Impact on Business
The AWS Onboarding & Billing Analyst will be accountable for :
Running the front door cloud onboarding process
Streamlining and identifying opportunities to automate process steps to ensure minimum lead times in the provision of AWS accounts
Maintaining account and project metadata in the Cloud Management Portal and ensuring it is accurate
Supporting the Global Cloud Services COO in the billing and recoveries of AWS costs
The AWS Onboarding & Billing Analyst will be responsible for :
Acting as first point of contact for new projects engaging the AWS Platform team
Maintaining a view of all AWS project requests
Supporting projects through cloud governance (EHC, CEC)
Coordinating project reviews for new cloud requests (e.g. architecture review)
Capturing and maintaining key project data (e.g. service owner, cost centre etc.)
Setting up new accounts in AWS
Implementing HSBC standards (aka guard rails’) for all new accounts
Ensuring accounts are correctly classified
Responding to project queries during set-up and development
Managing and maintaining multi-factor authentications tokens and root access to each account
Closing unused accounts ensuring all user access is revoked, infrastructure is cleaned, active directory access groups are deleted and access tokens revoked
Providing ad-hoc reporting for analysis conducted on AWS environments
Providing cost reports as required by the GCS COO to support billing and recoveries of AWS services
Excellent stakeholder and communications skills
Ability to be dynamic and flexible in a fluid environment
Minimum 2 years’ experience working as in a PMO / project support capacity within an IT function
Experience of working with AWS
Completed AWS Business and Technical Essentials training
Experience of working with Agile DevOps tooling such as Jira / Confluence
Programme / Project certified (e.g. AgilePM, P3O, PMI or Prince 2 Practitioner)
Experience operating in highly regulated industry, e.g. Financial Services
As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people.
This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.