IT Operations Analyst
BNP Paribas
Solihull, England, United Kingdom
1d ago

SEEKING AN IT OPERATIONS ANALYST OUR GLOBAL OPPORTUNITIESYOUR PERSONAL JOURNEYWhat gets you out of bed in the morning? For us, it’s driving positive change and we’re looking for like-minded people with energy and a can do attitude to join our winning team.

Are you looking for that next step in your career journey and like the sound of working in a dynamic and exciting IT team that’s part of a growing consumer finance business and global bank?

Like what you hear? Then read on The roleWe want to welcome an experienced Operations Analyst to join our IT Operations Compliance team of 5 colleagues, who ensure reliability and consistency within the operations of our IT Services.

Our focus is on enhancing the service offering, demonstrating incident reduction and maximising service availability. Your role will include a variety of different functions, including performing scheduled checks, monitoring, file transfers and administration.

You’ll also play a role within Incident, Problem and Change Management- assisting with Root Cause Analysis and supporting activities, as well as reporting and monitoring capacity, providing management intelligence and reporting- which links through in to Audit, Permanent Controls and other relevant departments.

Could this be you?We believe it’s a positive attitude and passion to make things happen that matters most. Here’s what else we’re looking for : - Demonstrable experience within a troubleshooting environment, including Incident Management, Supporting / implementing changes within a framework- Able to work independently and make decisions responsibility- with an ability to think from a strategic perspective- Fantastic communication skills- ability to build relationships with stakeholders at all levels- Financial Services Industry experience isn’t essential, but ideally your work experience will be from a corporate ITIL environment and be ITIL V3 Foundation certified - Experience with Windows Server 2008, 2012 and 2016- Secure File Transfer Protocol (SFTP) experience- Intermediate- Advanced capabilities within the Microsoft Office suite- particularly in Excel- Further desirable experience includes SQL Reporting, MS SQL Server, VBScript / Powershell, SharePoint and WSUSOur cultureWe understand that next step in your career journey is an important one.

We also know it’s all about the people as they are the ones that make our business the success it is. That’s why we provide colleagues with opportunities to make great things happen in an open and exclusive environment.

Our culture is innovative, collaborative and fun; we challenge everyone to make a difference for colleagues, customers, partners and our community.

Being part of the BNP Paribas global banking group means you’re part of something big; with plenty of opportunities to take on additional responsibilities and make a real difference.

We offerAs you’d expect from being a global banking group, we can give you an award winning benefits package that gives you flexibility to choose your benefits based on what’s important to you.

You’ll also have a competitive salary, a contributory pension scheme, plus life insurance and private medical insurance, not to mention the all-important 25 days holiday each year to enjoy.

Is there a fit?If you’re interested in joining our dynamic and growing team, then we’d love to hear from you.

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