Senior International Officer
University of Glasgow
Glasgow, United Kingdom
24d ago

Job Purpose

To work directly with the Deputy Head of International Recruitment and where appropriate work with International Recruitment Managers and other Senior International Officers in meeting institutional and College targets in relation to the University’s International Recruitment Strategy and agreed Key Performance Indicators (KPIs).

To lead on the recruitment of increased numbers of full-time undergraduate and postgraduate international students from within the UK and from fee paying European countries, and selected countries in the Commonwealth of Independent States and Eurasia to the University of Glasgow.

The role will support the delivery of institutional internationalisation strategic objectives.NOTE the post may be rotated on a periodic basis to give experience of different international markets.

Main Duties and Responsibilities

1. To assist with the strategic development and operational management of Glasgow’s promotional and student recruitment activities in international fee paying European countries, Russia and the other Commonwealth of Independent State (CIS) countries and Eurasian countries such as Azerbaijan and Kazakhstan, contributing to overall institutional targets.

2. Develop and implement a recruitment strategy to engage with international fee paying students currently studying in the UK including use of digital media campaigns, agents and language schools.

3. To represent the University at education fairs and other recruitment events giving presentations and making offers where necessary, and coordinate visits to the assigned region by other members of University of Glasgow staff, producing timely and comprehensive reports after visits.

4. To select, train and performance manage University representatives across Europe and Eurasia ensuring the University is only working with the best performing agents.

5. To initiate and develop relationships / agreements in-country with key government ministries (both in-country and the UK), agencies and high level sponsorship bodies, negotiating appropriate financial packages and, where necessary, ensuring reporting requirements are met.

6. Coordinate and manage the University’s Student Ambassador Scheme and develop a programme of duties for the University’s scholarship students.

7. Work with colleagues across External Relations to improve information and the service provided to international applicants and to increase the uptake of offers for all levels of study by planning and implementing tailored conversion strategies.

8. Manage and control the recruitment budget for region of responsibility.9. Provide strategical statistical and trend analysis in relation to market responsibilities and where necessary, recommend changes to policies, such as admissions and fees.

10. Through regular meetings, advise key staff within the Colleges on the development of international recruitment strategies and through horizon scanning, inform them of new opportunities.

This will include working closely with the Deans of Global Engagement for Europe and South Asia.11. To manage visits to the University by key partners and stakeholders in conjunction with the Deputy Head of International Recruitment.

12. In conjunction with the International Recruitment Partnerships Manager, assist with International Summer School logistics, with focus on marketing and conversion.

13. To deputise for the Deputy head of International Recruitment & Partnerships as required.

Knowledge, Qualifications, Skills and Experience

Knowledge Essential A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar or number of different roles, or Scottish Credit and Qualification Framework level 9, (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent (including professional accreditation with relevant formal training), and experience of personal development in a similar or related role(s).

A2 Up to date knowledge of Higher Education systems.A3 Some knowledge and understanding of the UK Higher Education system and application systems (e.

g. UCAS).A4 Some knowledge of broader external market environment. Desirable B1 Possess an understanding of the University of Glasgow.

B2 Knowledge of institutional and College strategic priorities.B3 In-depth knowledge of the University’s degree programmes and research strengths.

Skills Essential C1 High level negotiation skills.C2 Project management skills.C3 Identifying trends in markets, generating original ideas and innovative solutions.

C4 Proven high level communication skills, obtained through representational and negotiating activities.C5 Excellent analytical, time management, administrative and organisational skills.

C6 Knowledge of databases, PowerPoint, Excel, Access and Word.C7 Excellent presentation skills.C8 Risk analysis. Desirable D1 Second Language.

Experience Essential E1 Broad professional / management experience in similar or related role and evidence of progression and development gained through relevant detailed knowledge and experience.

E2 Experience in a Higher Educational recruitment / marketing office.E3 Experience of market development and relationship management.

E4 Substantial experience of event attendance and presenting to an audience.E5 Experience of budget management.E6 Experience of leading or initiating projects with measurable outcomes and implications across wider teams.

Desirable F1 Experience of cross-cultural business transactions.F2 Overseas work experience.F3 Some people management experience.

Planning and Organising

  • Strategic planning for recruitment visits throughout the region including travel and appointment schedules for the Senior International Officer themselves, other member of staff from External Relations, academics and the Deans of Global Engagement.
  • The ability to adapt and change plans at short notice according to unanticipated circumstances.
  • Planning appropriate visit schedules for inward visitors to the University and outward visits of academic staff to ensure goals of visitors and university staff are achieved.
  • Ensuring that follow-up work to overseas recruitment visits is carried out in a timely manner. Decision Making
  • Responding appropriately to enquiries from potential students, overseas agents and partner institutions
  • Assessment of student qualifications to agreed entry standards where appropriate, and making offers in a timely manner where appropriate Internal / External Relationships
  • Liaising with a wide range of people including : departmental colleagues; schools and colleges; service department staff;
  • current and prospective students; external organisations such as embassies; partner institutions; alumni; sponsors and the University’s agent network Problem Solving

  • First point of contact for a wide range of enquiries
  • Act as mediator between educational agents and academic and administrative colleagues Dimensions You will be working as part of the International Recruitment & Partnerships team which is part of the External relations directorate.
  • This team, of over 180 staff is responsible for attracting the very best students from across the UK and the world to our undergraduate and postgraduate courses.

    The team generates over £100 million in tuition fee income for the University of Glasgow through their recruitment activities.

    This post sits within the International Recruitment & Partnerships Team and this team is responsible for meeting the challenging international student targets of over 6,000 students by 2020.

    It is also responsible for playing a major part in the University’s Internationalisation strategy and helping develop a network of partners across the world and working closely with external facilitators such as agents and government ministries.

    Travel for recruitment and partnership development will primarily, but not exclusively, be within the region of non-EU Europe, the CIS and Eurasia and across the UK.

    You will be expected to liaise with all levels of academic and administrative personnel, including senior University management, on a regular basis and produce timely reports.

    Standard Terms & Conditions

    Terms and Conditions Salary will be on the Management, Professional and Administrative Grade, level 7, £34,520 - £38,833 per annum.

    This post is offered on a full time (35 hours) and open-ended basis.New entrants to the University will be required to serve a probationary period of 6 months.

    The successful applicant will be eligible to join the Universities’ Superannuation Scheme. Further information regarding the scheme is available from the Superannuation Officer, who is also prepared to advise on questions relating to the transfer of Superannuation benefits.

    Vacancy reference : 021312, closing date : 17 June 2018. NOTE the post may be rotated on a periodic basis to give experience of different international markets.

    It is the University of Glasgow’s mission to foster an inclusive climate, which ensures equality in our working, learning, research and teaching environment.

    We strongly endorse the principles of Athena SWAN, including a supportive and flexible working environment, with commitment from all levels of the organisation in promoting gender equity.

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