Application Support Developer
Market Force
MK14 6LY, GB
2d ago
  • Research problem tickets to resolve data, setup, and code issues to provide responsive correction of issues.
  • Assist in prioritization of enhancement and defect resolution.
  • Monitor automated system alerts, log files, and other monitoring tool output.
  • Design and develop emergency patches to address critical production issues.
  • Manage third party components used in the different MFI Applications.
  • Perform application and website installations on new servers.
  • Assist in providing support by participating in weekly on-call rotation.
  • Interact with internal business customers, operation personnel, and development groups in troubleshooting and correction of issues.
  • Manage development, quality assurance and production application environments, working closely with operations personnel, to honor application Service Level Agreements (SLA).
  • Perform root cause analysis on issues that lead to implementation of processes to prevent repetitive issues.
  • Conduct analysis on issues that lead to implementation of processes to prevent repetitive issues.
  • Maintain knowledge base documentation.
  • Work on projects to better improve Production Support model and processes.
  • Performance related pay increases and bonus
  • Company pension
  • Childcare vouchers
  • Eye test reimbursement
  • 28 days holiday inc Bank Holidays increasing with service
  • Extra day off for your Birthday
  • Superb training facilities - over 300 courses with no limitations
  • Fantastic career progression opportunities
  • Free on-site parking
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