We are looking for a Care and Training Practitioner (Senior) to support our management team within the Dartford area to deliver our high-quality services.
You’ll be joining an award-winning national Care Provider who specialise in high quality domiciliary care from 30 minutes per week to full live in care.
You’ll be working alongside an experienced team, highly skilled in care management including clinical, nursing and complex care to deliver the very best care and outcomes to our customers.
We support anyone over the age of 18 to remain living independently in their own home. Our support ranges from companionship and home help to nurse led clinical intervention meaning our customers can receive care from the same carers right from the start of their journey to the end.
As a Care and Training Practitioner you will be responsible for the supervision and support of our carers in the community and ensuring that our customers receive excellent quality care and support in their own homes.
To achieve this, you’ll have a varied and exciting role including quality assurance through completing direct observations and competency checks of your community-based carer teams.
You’ll be auditing records both in the branch and in the community to ensure the safety and quality of our care
Another important aspect of the role will be meeting our customers and their representatives to complete assessments and reassessments of their care needs.
You’ll be helping people decide on how they want their care to be delivered and you’ll play a key role in ensuring we meet their preferences, outcomes and personal goals.
The most exciting part of the role includes assisting us to find the very best people to join our team of carers. You’ll be involved in their recruitment, induction, training and mentoring plus on-going peer support.
Who You Are
Ideally you will be an experienced Carer or Senior Carer / Team Leader working in a domiciliary care setting. We’d like you to hold a care related qualification such as NVQ / QCF Level 2 or above in Health and Social Care, but this is not strictly necessary if you are committed to personal learning and development.
You’ll be an excellent team player but also able to use your own initiative and work unsupervised.
You must be confident and outgoing with the ability to deliver training to a group of people.
You will be responsible for overseeing medication support for all customers that require medication and will be competent in record keeping.
You will be used to a customer facing environment and able to deliver an exceptional level of customer service.
Ideally, you will have excellent administration, IT literacy, communication and organisation skills as well as strong attention to detail.
Full training and support will be provided to enable your success in this role.