Relationship Manager
Thomson Reuters
London, GB
13d ago

This is a role focusing on growing and retaining revenue through deep client relationship management, cross-selling and introducing new products / solutions.

In this role you will be managing large, complex and high value client relationships with a requirement to drive the adoption of new solutions, as well as manage a client portfolio of existing business.

The role will form part of the Core customer segment team, working with Large Corporate spending $15K -$50,000 annually who have long term, significant relationships with Thomson Reuters.

The role will be part office based, with the rest of the time in the field or home working. Significant face to face client interaction expected.

  • Selling the full portfolio of Legal online legal research and software solutions into the legal services market
  • Strong metric & KPI driven sales responsibility
  • Managing a portfolio of existing high level clients managing the client relationship & renewal process to exceed revenue targets
  • Identification, creation and development of new opportunities within client base
  • Developing and maintaining territory & account plans
  • Working in CRM environment throughout deal progression
  • Reporting, analysis and meeting involvement as required by Sales Manager
  • Ability to support management within the team as a senior member and leader
  • Experience and success working in targeted and KPI driven sales environment
  • Experience of all elements of sales process, client management and CRM tools
  • Strong sales presentation and proposal building skills
  • Proven negotiator with strong opportunity qualification & client needs analysis skills
  • Experience of managing challenging portfolios of clients and services
  • Proven success of retention, up selling and cross selling for complex, online / software products
  • Experience of successfully managing complex and high level accounts / client relationships
  • Highly organised
  • Self-motivated & driven
  • Excellent communication skills
  • Knowledge & experience of legal industry
  • Salesforce.com familiarity
  • Graduate Level Education is desired
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