Catering Manager - Heathrow IRC
Slough, England, GB
3d ago

Job Description

To manage catering services ensuring the service provided is in line with legislative, contractual and company standards.

Provide advice, coaching and support to staff in order to maximise the efficient and effective provision of catering services.


Manage the kitchens and food servery areas ensuring the provision of meals complies with relevant company and contractual standards & policies and legislative requirements.

Monitor all catering activities suggesting improvements as necessary to ensure client objectives and detainees needs are met and complaints are minimised.

Plan and cost menus, ensuring appropriate supplies are ordered and stored correctly and standard recipes are adhered to , to meet the requirements of the contract and detainees.

Plan manpower requirements and deploy staff effectively and appropriately to ensure the smooth running of catering services.

Ensure all catering, health, safety & environmental and emergency procedures are adhered to in line with company policy and legislation.

Manage the shop and vending machines ensuring they are appropriately stocked and operate smoothly.

Coach staff and detainees and support their development, recruiting as necessary, to maximise their performance, motivation and contribution.

Additional Information

Health and Safety responsibilities

  • Follow Group and company policies and procedures at all times;
  • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
  • Use all work equipment and personal PPE properly and in accordance with training received;
  • Report any issues or training needs to your Line manager and / or via your divisional incident reporting system;
  • Information Security

  • Ensure compliance with Mitie's information security procedures in all activities;
  • Proactively identify and report security risks to your manager;
  • Report actual and suspected security incidents;
  • Note

    This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken.

    Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and / or the needs of the business.

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