New Business Coordinator
Johnsons Workwear
Letchworth, UK
5d ago

To act as one of the first points of contact between New Customers and the Company. To satisfy queries and requests for advice and information in a timely and effective manner.

Key Tasks

  • Processing all new and renewal accounts within a specified timescale and ensuring all paperwork submitted is accurate.
  • Collating and posting out welcome packs to new clients
  • Working closely with the stockroom for lead times on orders
  • Keeping customers informed of the progress with their orders
  • Maintaining the installation tracker
  • Follow up calls ensuring installations have been carried out to the customer’s satisfaction
  • General office duties within the team
  • To provide cover for Customer Service Administrators during busy periods
  • Other Ad hoc duties as required.
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