Service Advisor
Spear Recruitment Ltd
Welling, UK
6d ago

Hours : Monday to Friday 8am to 6pm (Saturdays on rota 8 : 30am to 1pm)

Our client, a main car dealership based in Welling , is currently looking to recruit a Service Advisor to join their existing team.

Job Summary / Purpose :

The purpose of this role is to ensure that customers receive an excellent level of service whilst at the same time ensuring the highest level of sales for the company.

Key Activities / Duties :

  • To receive inbound service booking calls from retail customers
  • To allocate service and MOT work to individual Technicians booking to a maximum efficiency
  • Ensure all Duty of Care products are sold and promoted within the relevant service schedules
  • Upsell ancillary products to customers where it is beneficial to do so
  • To ensure that all bookings are accurately completed and all the relevant data is included each and every time
  • Person Specification :

  • Highly focused, very confident, with a comprehensive knowledge of how to maintain a professional, helpful and courteous relationship with allocated customers
  • Have a Technician mind-set
  • Having an enthusiastic and positive attitude
  • You must hold a full UK drivers license
  • Automotive experience is essential for the role
  • Kerridge experience preferred but not essential
  • This vacancy is being managed by Jack Broomfield at Spear Recruitment Ltd.

    Spear Recruitment Ltd is an Employment Agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973.

    Spear Recruitment Ltd are on Facebook, can you also follow us on Twitter spearrecltd and Instagram spearrecruitment

    Tagged as : Automotive Jobs, Motor Trade Jobs, service advisor jobs

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