Job Description - Lead Commercial Manager, Defence Contracts (141561) Job description Lead Commercial Manager, Defence Contracts (141561) Job function : Business Management Main location : UK & Ireland-United Kingdom-Avon-Bristol Schedule : Full-time Working pattern : Standard Salary : Competitive Closing date : Oct 8, 2020, 5 : 59 : 00 PM
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About this role
The role holder will be responsible for protecting the value of a single, large managed Defence contract through managing risks, effectively delivering contractual obligations and excellent stakeholder management
You'll have the following responsibilities
Accountable for the commercial management of contracts
To build a strong relationship with senior commercial customer stakeholders. Is the main interface and lead for the customer of the managed contract on all commercial contractual topics
Meets BT teams to explore whether it is possible to deliver customer requirements and takes a view as to whether BT should go ahead with the deal (does not have the power of veto)
Assesses and manages the in-life contractual obligations and assigns internal BT teams to the relevant tasks (including themselves)
Monitors and manages the obligations in the contracts and ensures the business is working ina manner that supports the delivery of such obligations
Builds a strong relationship with the sector Account Management & Finance Teams to ensure controlled and managed business throughout the year
Builds a strong relationship with peers across Contract Management to ensure best practice is shared and implemented
Delivers change control on the contract and develops opportunities
For the lifetime of a contracts, monitors compliance with contractual obligations including T&Cs and SLAs.
Determines effective Change Control : ensures this is managed in the defined way / process; involves the appropriate parties such as Account Management and Commercial Finance to progress;
triggers WNB process if applicable
Manages the comformance of significant contract changes or negotiations into the main contract in a manner that ensures the business is able to understand and action the changes effectively
Uses defined processes and tools to assess and monitor commercial viability and ensures delivery against SLAs
Identifies Contractual Opportunities and hands these to (or works with) Account Management to pursue if appropriate
Champions the maximisation of Commercial Opportunities, including documenting and negotiating and resolving disputes.
Lead the commercail specialist team who are responsible for protecting the commercial position of managed contracts through managing risks, ensuring contractual obligations are understood and excellent stakeholder management for a single large managed contract.
Independently maintains records for complex decision points, commercial exchanges with the customer, efficiency of change controls and general support activities in relation to a contract.
Ensures effective and timely CGR calls, supporting the population of CGR scorecard files and review packs is consistent and accurate
Works with the Lead Contract Manager to ensure commercial risks are well understood and are being actively managed in the day to day running of the contracts.
Supports both change control on existing business and new business opportunities to ensure all documents and aspects are managed effectively to ensure new risks are not introduced to the business.
Supports contract management organisation across a number of activities such as contract governance (CGRs), risk management / mitigation &
obligations, customer support, debt, P&L management
Ensures the Team are actively managing all Defence Contracts and agreed governance is being utilised at all times.
You'll have the following skills & experience
Expert ability in commercial management.
Expert in strategic planning.
Expert transformation & business improvement skills.
Expert in risk and issue management
Strong ability to assess and agree new business
Strong ability to ensure new business is mobilised in alignment with the contract
Strong ability to identify & solve business problems.
Strong knowledge of governance & compliance methods.
Strong knowledge of best practice contract management methods.
Strong stakeholder management skills within Enterprise and BT Group.
Strong ability to work across organisational boundaries.
Strategic thinker and someone who has led successful change programmes.
Connected leaders behaviours : -
Bold decision maker - You solve problems to help your business unit achieve its goals. You provide expertise and insight to support bold decisions.
Inspiring communicator - You create compelling messages that inspire and influence others to support each other and the business.
Team coach - You contribute to a high performing culture, empowering others through coaching and development.
Customer Champion - You understand the customer's needs and challenges, and look for opportunities to create a brilliant customer experience.
Collaborative Partner - You develop great working relationships with stakeholders, sharing knowledge and collaborating.
Experience you would be expected to have : -
Experience in management of senior Civil Service Customers
Understanding of contract law and commercial constructs
Broad experience of contract management.
Experienced in governance & compliance methods.
Proven ability to devise & implement strategy.
Involvement in the of delivering operational transformation.
Strong knowledge of and where possible qualifications in contract management practices.
Proven ability to work with geographically-dispersed and virtual teams.
Ability to interface with other BT teams such as BT Legal, Group Risk, Finance, HR, etc.
Experienced in employee communications planning & delivery.
UK Government Security Clearance required SC
UK Government Developed Vetting - desirable
At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people whether that’s friends, family, businesses or communities.
Working here, you’ll receive an attractive salary and a range of competitive benefits, but more than that you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development.
Benefits of working for BT include :
Competitive salary and on-target bonus plan
World-class training and development opportunities
25 days’ annual leave (not including bank holidays)
Discounted broadband, mobile and TV packages
Car allowance (dependent on your role)
Share option and pension scheme programmes
Flexible benefits to fit around you
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission.
Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about
How to Apply
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page.
We look forward to receiving your application!