Head of UK Operations - Aftermarket
Alexander Dennis Limited
Skelmersdale, England, GB
1d ago

Head of UK Operations - Aftermarket

Our Company

  • In a nutshell, we build buses and coaches. In fact, more than half of the buses you see on the roads in the UK are built by Alexander Dennis.
  • We have a huge responsibility for keeping the world moving.

  • We are saving the planet. Our purpose is to support Governments globally with their push to reduce pollution and improve air quality by building greener, more eco-friendly buses.
  • We love our customers. So much so, almost every bus we build is bespoke what the customer wants, we will do our best to deliver.
  • We have a fantastic Canadian parent company called NFI. They welcomed us into the family in , and we haven’t looked back ever since.
  • We are building back and growing again, winning new orders in Germany and Ireland which will be manufactured right here in the UK.
  • Our global footprint is pretty impressive. We have a presence in some super cool places across the world from Hong Kong to Auckland to Toronto.
  • Want to know even more? Check out our YouTube channel !

    Your Dream Role

  • An exciting opportunity to lead our UK Operations division within our successful Aftermarket business.
  • Lead and execute the UK Aftermarket Operations strategy to ensure Alexander Dennis remains the number one parts supplier for our customers in the UK and internationally.
  • Develop and lead the SHEQ, Export, Warehouse and Field Operations Management teams, ensuring a high level of performance to support the delivery of the Aftermarket Sales plan.
  • Become a key member of the Alexander Dennis and Group Aftermarket leadership teams, responsible for delivering on our strategic imperatives.
  • Assume general management responsibility for our Skelmersdale site including security, infrastructure, maintenance, and utilities.
  • Responsible for the Aftermarket Quality Management System and Quality Procedure Manual, ensuring all requirements satisfy ISO : certification.
  • Lead by example ensuring a culture of continuous improvement is cultivated to seek out waste in all its forms and promote efficiency across your teams.
  • Roles like this are unique. A real opportunity to develop and implement our UK Aftermarket Operations strategy and have a huge impact of the way we operate here at Alexander Dennis.
  • About You

  • Extensive senior management experience within a busy and complex operations or warehouse / distribution network.
  • The ability to inspire, coach, and lead direct management reports to maximise their full potential is absolutely key to this position.
  • First class communication and relationship building skills with the ability to influence effectively at all levels of the organisation.
  • The ability to lead by example. Set and assume acceptable workplace behavioural standards for all operations team members.
  • Strong analytical skills, with the ability to digest data and articulate, as necessary.
  • Driven, curious, and passionate about delivering the highest quality of work at all times.
  • Things can be hectic here so you will have the ability to work unsupervised, often to tight deadlines.
  • Generally, someone who is approachable, with a strong work ethic and a desire to succeed.
  • Qualifications

  • Degree / HND / HNC level or equivalent experience.
  • Lean Six Sigma trained with MCILT or IOM membership all desirable.
  • Benefits

  • A competitive salary package we aim to reward our people at the level they deserve.
  • A half day every Friday. Yes, every Friday. A long weekend, every weekend.
  • The opportunity to work for a company doing amazing things for our environment.
  • You will work with some incredibly intelligent and driven people and get involved with complex projects which you won’t find anywhere else.
  • We don’t employ people and tell them what to do. You will have the opportunity to change and improve the way we do things which is always good for your personal development.
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