Customer Quality Agent
Location : Barnsley
Salary : £21,645 per annum
Hours : Monday to Friday from 8 : 30am 8 : 00pm (up to 45 hours per week)
To ensure all our client’s customers are 100% satisfied with their new doors or window installations. This is an early-life’ proactive service function which looks to quickly identify quality / installation issues on newly fitted products.
In cases where customers display signs of dissatisfaction, our clients Customer Quality Agents will take full ownership and work across internal departments to resolve the customer issues quickly and professionally to their satisfaction, with a first-time resolution in mind.
Person Specification :
We are looking for team players who are enthusiastic about great customer service and put the customer at the heart of everything they do.
You will thrive in the fast-paced environment and be able to listen to the customers attentively and professionally to understand their needs and provide the best possible resolution.
You will need to be extremely well organised, have good prioritisation skills and be able to work well under pressure.
Required Skills and Experience
Our client is a strong believer in promoting from within and have a dedicated succession plan in place for all new starters into the business.
If you are looking for somewhere where you can truly develop your career, where you may not have been given the opportunity to flourish previously, then : click apply or pick up the phone, call Leeds Pertemps and ask for James Horton for more information.