Community Banker - Essential Banking
Barclays
Hemel Hempstead, United Kingdom
1d ago

What will you be doing?

  • Delivering innovative tailored solutions and exquisite service by listening to our customers’ needs and wants
  • Being aware of and participating in activities in the Local Community by getting to know your customers and acknowledging events
  • Living by our values to build and maintain our reputation for service excellence
  • Developing and sharing your knowledge with colleagues, to continuously improve our customer experience
  • Understanding the customer’s needs, dealing with queries and promoting the banks services
  • Take the time to understand the customer’s needs and develop trusting relationships by becoming the Go To’ person whilst promoting the Banks products and services
  • Exceeding our customers’ expectations by tailoring solutions through great communication and building strong rapport
  • Showing a caring attitude towards colleagues and customers by displaying a positive and friendly attitude
  • What we’re looking for :

  • A genuine desire to provide an excellent service every time
  • A proven record of excellence in a customer-focused role
  • Skills that will help you in the role :

  • The confidence to make authoritative banking decisions that always put our customer’s first
  • An excellent level of attention to detail
  • Great communication and influencing skills, and a collaborative, team-based approach to work
  • Experience of creative problem solving, and the ability to take the initiative to permanently resolve potential issues
  • Where will you be working?

    Location : Hemel Hempstead

    Interested and want to know more about Barclays? Visit home.barclays / who-we-are / for more details.

    Our Values

    Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues.

    Simply put, success is not just about what you achieve, but about how you achieve it.

    Our Diversity

    We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

    Our Benefits

    Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances.

    These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be.

    We are proud of our dynamic working options for colleagues. Where appropriate, and for UK based roles, we will consider requests that the role be based at alternative Barclays’ key UK location from that advertised.

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