The Role
As Business Applications Analyst you will be a key part of the Technology Delivery team. We are looking for a focused, detail orientated individual who possesses creative problem-solving skills and works well in a team environment.
You will be responsible for supporting the Head of Business Applications with delivery of key project and Business As Usual change requests, scoping, detailed requirement gathering and delivery.
Build a relationship between business partners and the IT department relative to requirements, solutions and priorities
Develop requirement documentation that will translate business needs into requirements that can be understood by the solution development team
Participate as needed in IT design reviews to ensure compatibility and interoperability of computing systems
Develop a knowledge of system capabilities and functions of assigned application software. Use this knowledge to recommend optimal solutions to business requirements that best leverages the product
Ensure that proposed system features and requirements meet user needs and satisfy business objectives and initiatives
Assist in creation and implementation of test plans that are mapped to documented requirements
Perform and coordinate User Acceptance Testing (UAT) and / or BETA presentations as required for developed solutions
Create training and system documentation, conduct training sessions as necessary
Help with the resolution process for support tickets related to business applications
Participate in prioritisation sessions with business stakeholders to agree the order of backlog items
Meet professional obligations through efficient work habits such as, meeting deadlines, honouring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others
Requirements
Demonstratable experience as a business analyst or similar system / business support role
Experience and proficiency with knowledgebase, defect tracking, and requirements related software systems (such as ServiceNow, JIRA, Confluence etc.)
Proficient with core software applications, including Microsoft applications (Word, Excel, PowerPoint, Visio).
Some experience with design and implementation of technical environments using various technologies and languages.
Experience in the following disciplines : Finance systems
Experience working in a team-oriented, collaborative environment.
Experience in SDLC methodologies, (such as AGILE), preferred
Experience with business and technical requirements analysis, modelling, verification and methodology development
Knowledge of system testing and software quality assurance best practices and methodologies
Proven analytical, mathematical, communication, and creative problem-solving skills
Strong listening, interpersonal, written, and oral communication skills
Logical and efficient, with keen attention to detail
Highly self-motivated and directed
Ability to effectively prioritise and execute tasks while under pressure
Strong customer service orientation
Ability to evaluate information from multiple sources, reconcile conflicts, decompose high-level information into details and abstract low-level information to a more general understanding
Ability to communicate clearly with end-users and peers
Analyse plans, status, and develop and deliver presentations
Experience working in a high-level collaborative environment and promoting a teamwork mentality
Experience applying analytical thinking and problem-solving skills
Ability to predict challenges and seek to proactively head-off obstacles
Strong communicator with experience of liaising with all levels of management
Conflict resolution skills
Expected Behaviours
British Land employees are committed to living our values and promoting an inclusive, positive and collaborative culture.
Bring your whole self
Confident, pro-active, hardworking and highly professional individual
Treats everyone equally
Listen & Understand
Seeks out, accepts and acts on feedback
Awareness of and ability to maintain confidentiality
Smarter together
Good team player, with positive attitude and eagerness to get involved
Self-starter who uses own initiative
Flexibility - able to deal with different levels of workload, remaining calm under pressure
Build for the future
Willing to learn new skills and tools
Works to a high standard and always strives to improve
About British Land
At British Land we own or manage a high-quality UK commercial property portfolio focused on London Offices and Retail around the UK.
As at 30 September 2021, the portfolio is valued at £13.3bn (British land share : £9.8bn) making us one of Europe’s largest listed real estate investment companies.
Our strategy is to provide places which meet the needs of our customers and respond to changing lifestyles - Places People Prefer.
We do this by creating great environments both inside and outside our buildings and use our scale and placemaking skills to enhance and enliven them.
This expands their appeal to a broader range of occupiers, creating enduring demand and driving sustainable, long-term performance.
Sustainability is embedded throughout our business. Our places, which are designed to meet high sustainability standards, become part of local communities, provide opportunities for skills development and employment and promote wellbeing.
We are a diverse, curious team that believes in shared success and enabling people to be themselves and work in ways they work best.
Our small expert team works alongside other expert people on some of the most ambitious, innovative projects in the country, and we are committed to offering our people a rewarding career journey where you can shape how you grow.
We provide a range of flexible working arrangements, operating both formal and informal opportunities to meet individual needs.
Our Places and People have a commitment to treat everyone equally, irrespective of your age, sex, sexual orientation, race, colour, nationality, ethnic origin, religion, religious or other philosophical belief, disability, gender identity, gender expression, marital or civil partner status, or pregnancy or maternity.
If you want to feel listened to and understood in an environment where your opinions count and your ideas are encouraged, you’ve come to the right place!
British Land is committed to providing an accessible and inclusive workplace, please let us know if you require us to make any reasonable adjustments for your application or during the interview process.
