A career in our Experience Technology practice, within Experience Consulting services, will provide you with a unique opportunity to help our clients change customer behaviours through the experience journey starting with a strategy, then through design, and eventually implementation.
You’ll focus on bringing interactive tools in the form of mobile apps, websites, or other digital platforms to ensure our clients fully integrate customer and user experiences into their organisation.
We help our clients enhance their customer strategies by providing innovative technology solutions that address gaps in the consumer experience.
You’ll work alongside the other PwC experience teams to develop technology that fosters positive customer experiences and enhances our clients approach to market.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades / levels and in all lines of service.
To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
PwC Professional skills and responsibilities for this management level include but are not limited to
PwC Guidewire Practice
PwC proudly have a strong presence globally with Guidewire, in particular across the US, Canada and Australia. We are continuing to expand our consulting practice throughout the UK and the wider European insurance markets.
This is an incredibly exciting opportunity for the right candidate to be part of the successful EMEA Alliance between Guidewire and PwC, an already $250m business globally, with huge potential for growth.
There is a fantastic opportunity to work with the largest Insurers across in the UK and Europe to drive forward the expansion of this practice , and jump start the PwC Guidewire Technology Consulting business in the UK.
Guidewire Consultant / Business Analyst
Preferred Knowledge / Skills
Demonstrates thorough abilities and / or a proven record of success as a Business Analyst or Business Systems Analyst; or as a Functional Subject Matter Specialist skilled in using agile delivery methodologies like Kanban, Scrum, and Scaled Agile Framework (SAFe).
Demonstrates thorough knowledge and / or a proven record of success in various phases of project life cycle from inception to implementation including ability to groom backlog, finalize sprint work allocation and able to review and report the status.
Demonstrates thorough knowledge and / or a proven record of success in insurance company or agency / broker environments with relevant time and accountability in a functional role - i.
e. agent, underwriter, customer accounting specialist, adjuster; or equivalent knowledge of insurance company operations.
Demonstrates thorough abilities and / or a proven record of success in the business of property and casualty insurance marketplace, personal, commercial, and specialty product offerings, direct and agency distribution channels, the insurance contract, product model details, policy administration processes, policyholder billing processes, claim management processes, advisory (ISO / NCCI / AAIS) agencies, regulatory and compliance agencies and related business functions.
Demonstrates thorough abilities and / or a proven record of success in insurance business applications such as
Enterprise data warehouse; and,
Document management systems (production, imaging, storage) - as a functional user or as a business system analyst.
Demonstrates a thorough level of abilities with, and / or a proven record of success as both an individual contributor and team member, identifying and addressing client needs by
Writing process documentation; and,
Demonstrating experience of making prompt and practical business decisions.
Guidewire Certification (essential)
ISEB or BCS Business Analysis (preferred)
Insurance certifications Associate in Risk Management (ARM), Associate in Claims (AIC), Associate in Underwriting (AU), Associate in Reinsurance (ARe), Associate in Insurance (AINS)
We’re one of the world’s leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want.
We help to measure, protect and enhance the things that matter most to them.
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients.
whole leadership, technical capabilities, business acumen, global acumen and relationships.