Functional Area :
IT - Information TechnologyEstimated Travel Percentage (%) : Up to 25%Relocation Provided : NoAESA (UK Services Branch) & AIG UK Ltd
Senior Infrastructure / Virtualisation Engineer performs Tier 3 engineering functions in the VMWare / Wintel environment.
Work includes new OS and / or platform certification, operating system upgrades, patching, security hardening, presenting storage to servers, installation automation, and installation of third party software.
Responsibilities also include working with other Technology services groups, performance troubleshooting and coordination of activities with customers, working with vendors, and resource management of Wintel / VMWare environments.
Weekend and night coverage required when needed. Role is predominantly project based with some operational work required if escalated from the Server operations team.
Related responsibilities typically include the following :
Configure and implement new and existing operating systems and applications software.
Research new products and technologies to improve system performance.
Work with vendors to develop / maintain current standards of performance or troubleshoot issues.
Ensure adherence to procedures and processes for hardware, software, and applications.
Interact with multiple business units in deployment of new hardware.
Work with business clients to evaluate, streamline, and improve current systems, processes, and workflow.
Develop, modify, maintain, improve, and troubleshoot existing systems.
Perform hardware and software recovery.
Perform operational turnover on all system templates.
Develop business case documentation.
Develop purchase requests and supporting documentation.
Work with vendors and business support teams to install new systems.
Analyze and resolve operating systems and applications issues on various systems.
Develop troubleshooting tools to allow Systems Administrators to support products when they are put into production.
Generate and maintain reports and documentation.
Research and evaluate new technologies, products, and services, and recommend acquisitions and modifications as they relate to client application needs.
Review system performance measurement tools and prepare exception reports for management review.
Capacity planning analysis and reporting.
Key Requirements & Experience
Extensive experience in Wintel & vmware Engineering Design and implementation in a medium to large telecom and / or distributed platform environment performing installation, configuration, and troubleshooting duties.
In Depth knowledge of Microsoft Windows Server 2012 / 2016 implementation, system administration troubleshooting, Active Directory;
VMware VSphere 6.5, VMware SRM, Trouble shooting and root cause analysis skills, Disaster Recovery.
VMware vSAN, VMware NSX and Nutanix skills would be desirable.
Private cloud technologies such as VMware VRA / VRO.
Public cloud technologies, AWS and Azure.
SuSE and RedHat Linux experience is a strong plus
Data share and permission auditing and validation.
Ability to develop automation process using scripting languages such as PowerShell and batch.
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer.
We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability.
Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.