Business Change Specialist
BNP Paribas
Glasgow, SCO, GB
5d ago

BNP Paribas Securities Services is amulti-asset servicing specialist with local expertise in 36 markets around theworld and a global reach covering 90+ markets.

This extensive network enablesus to provide our institutional investor clients with the connectivity andlocal knowledge they need to navigate change in a fast-moving world.

As of 31 December 2018, BNP ParibasSecurities Services had USD 10.660 trillion in assets under custody, USD 2.662trillion in assets under administration, 10,545 funds administered and 11,932employees.

Department purpose / objectives

TheUK Middle Office Operational Business Transformation Department exists toprovide subject matter expertise & business analysis services into MiddleOffice portfolio of projects budgeted for in any given year.

Projectsand change initiatives which the team are involved in include the followingcategories : Client Changes, Client Implementation, Efficiency, Operational,Product Development, Regulatory, Strategic and Technical Projects.

Thesupport provided includes provision of skilled resources to undertake projectsincluding :

Business Analysts

Purpose of the position :

The purpose of the role is to act as a Business ChangeSpecialist on a large transformational project designing and implementing ournext generation Middle Office service and system capability.

The role will require the successful candidate to workclosely with colleagues and stakeholders across departments and globallocations.

Contribute insight and analysis into potential projects / businesses cases ensuring accurate estimates for benefits and other project deliverables are SMART.

Gathering, defining, agreeing and documenting requirements to ensure traceability and favourable project control

Design of operating models, both tactical and strategic, to support business change, ensuring these are understood and signed off by all relevant stakeholders.

Provide accurate status tracking and reporting, issue management (including facilitating workshops when required), managing actions, dependency Management, chairing / attending governance meetings ensuring sufficient escalation where required.

Where required, completing all necessary processes documentation and procedures to promote projects into the production environment, including the management of deployment dates, plans, sign-

offs, migration planning, training plans and contingency / back-out plans.

Supporting our client and project integrated change control process. This may also mean dealing directly with our client in a professional manner.

Collation of materials, chairing and minuting the project documents and internal / external meetings. Using the appropriate brainstorming, facilitation techniques and business analysis tools and techniques to ensure requirements meet the business need.

Participation and representation of BNP Paribas Securities Services at regular client update meetings

Dealing with all levels of the organisation from developers to senior sponsors

Effective project risk management

Work with Subject Matter experts and Ops Teams across global locations

Identification and completion of any testing requirements to support implementation of business change.

Key Competencies and TechnicalExperience required for the role :

Financial services experience is essential

Operational experience in at least one of the following areas :

Asset Servicing operations including processing or corporate actions & income

Trade Management operations matching & settlement for listed securities, FX & MM

Reconciliations - Operational experience in reconciliations & cash management including stock, cash & OTC reconciliations

Client Reporting - Operational experience in closed period mandate reporting production & oversight

Previous experience of industry systems including XSP, Intellimatch or Vermillion

Client facing experience (preferred but not essential)

Ability to deal with all levels of the organisation from developers to senior sponsors

Ability to clearly articulate, communicate and manage project details or updates to a variety of Stakeholders

Excellent active listening

Ability to influence others and move toward a common vision or goal

Problem solving and root cause identification skills

Strong team player and able to work collaboratively with and through others

Ability to identify solutions and drive through to completion

Familiarity with Business Analysis approaches, tools and phase of the project lifecycle

Flexible and adaptable; able to work in ambiguous situations and in a high pace environment

Competent and sufficient with Microsoft Office Suite (Word,Excel etc)

Qualifications required for the role :

Desirable :

Degree and / or A Level or equivalent educational qualification

Business Analysis and / or Project Management Qualification (Business Analysis qualification preferred)

Equal Opportunities

BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

As an employee with BNP Paribas Securities Services, we want to make sure that you are rewarded for your commitment. As such, you will be entitled to our award winning benefits package which includes a generous holiday allowance of at least 34 days (including bank holidays), a non-

contributory pension of 9%, private healthcare and GP service all as standard, along with a number of personal insurances such as income protection, life assurance and personal accident insurance.

We believe in ensuring all our employees have a positive work life balance and so in addition to the core benefits you will also have access to a variety of flexible lifestyle benefits including dental cover, childcare vouchers, cycle to work schemes, season ticket loans and reduced cinema and gym membership to name a few.

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