McLaren Group
Woking, GB
12d ago

Job Type : Permanent - Full Time

Contract Duration : Permanent

Purpose of the Role :

To provide a Reception service to visitors of the McLaren Technology Centre, staff and Customers.

To answer internal and external telephone calls, and referring inquiries where necessary.

Principal Accountabilities :

  • Greet visitors in a polite, friendly and professional manner
  • Answering telephone calls
  • Taking messages as appropriate and ensuring their prompt delivery
  • Screen telephone calls where appropriate
  • Maintain a daily written notification of staff movements within and outwith the Company
  • Prepare daily visitors sheet and keep up to date throughout the day
  • Liaise with the Gatehouse and other Reception colleagues regarding any additional visitors
  • Compile daily absence sheet noting staff holidays, sickness, staff out at the Grand Prix etc.
  • Monitor Reception emails
  • Assist on the VIP Reception with Sponsor and VIP visits
  • Keep visitors book up to date and provide name badges for guests
  • Become familiar with VIP contacts of Directors and Senior Managers to enable them to be dealt with professionally
  • Keeping colleagues up to date of any relevant information
  • Arrange taxis for visitors or staff, keeping a schedule of Company account charges.
  • Assist in updating Reception records
  • Carry out other duties as required appropriate to the position
  • Knowledge, Skills and Experience :

  • Previous experience of working on a Reception would be desirable.
  • Experience of working in a customer facing role
  • Computer literate
  • Personal Attributes :

  • Excellent spoken and written communication skills
  • Good organisational skills
  • Positive attitude
  • Dependable
  • Able to work well on your own and with a team
  • Be able to use initiative and work well under pressure
  • Be polite and friendly
  • Be well presented
  • All employees must ensure compliance with the Company Health and Safety Policy, and all relevant other statutory Health and Safety legislation.

    This job description may not detail some less major duties allocated to the post holder, nor cover duties of a similar nature, commensurate with the role, which may from time to time be reasonably required by the relevant manager.

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