Together we’re building a company that will endure and products people will love for generations to come. We believe that people do their best in a culture that fosters inclusion, innovation, and success.
Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.
Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day.
Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.
Solve for what’s next at PagerDuty. Why We Need You Inclusion and diversity have been part of our cultural values since day one.
From our CEO to our newest Dutonian, we take individual ownership in creating a work environment where everyone can thrive.
We are excited to find Senior Customer Success Manager for PagerDuty’s next phase of growth. You will join a team of experienced, collaborative, fun organization that is passionate about PagerDuty’s success.
You will be responsible for ensuring that our most strategic customers are successful in their use of our services. You will focus on maximizing customer value and accelerated adoption of PagerDuty across their customer base.
As a Sr. Customer Success Manager, you are key a contributor to PagerDuty's "Customers for Life" strategic vision, and will work with customers throughout their lifecycle.
How You Impact Our Vision
Nice to Have
PagerDuty offers : Competitive salaries and company equity Comprehensive benefits package including : medical, dental, and vision plans for you, your spouse and family, cell phone allowance and moreLife assurance and income protection Retirement Pension PlanGenerous parental leavePaid holidays (25 days) in addition to 8 paid stat holidays and ample sick leavePaid employee Volunteer Time - 20 hours per yearMonthly company wide hack daysPagerDuty is committed to creating a diverse environment and is an equal opportunity employer.
PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.