Deputy Manager - Hampstead
JIGSAW
London, United Kingdom
6d ago

JOB PURPOSE

The role is responsible for assisting the management of Jigsaw in line with company targets and policies. The Deputy Manager assists the Store Manager in all areas of Store Management.

In absence of the Store Manager the Deputy Manager delegates and ensures that the store delivers the highest levels of customer service via the recruitment, retention, coaching / training and performance management of retail staff members.

DUTIES AND RESPONSIBILITIES

  • To effectively assist in managing all areas of the store P&L to within allocated budget levels, ensuring Store profitability
  • To assist in the effective Recruitment, retention, development, performance management and deployment of Retail Store staff
  • To work alongside the Store Manager to motivate the store team to achieve sales targets and maximise efficiencies
  • Helping the Store Manager to analyse sales figures and forecast future sales volumes setting appropriate staffing levels, stock holding levels and promotional activity in order to maximise profit
  • To make use of sales data provided by the Store Manager to manage store staff in to achieve all merchandising and add on sales opportunities;
  • Ensure that promotions, sales and merchandising instructions provided by the Store Manager are carried out to expected standards
  • To delegate for the Store Manager ensuring that the store complies with requirements in all areas of operational activity, policy and procedure with specific regard to stock and cash security
  • To undertake any other reasonable duties identified by the Retail Store Manager
  • REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE

  • The ability to inspire, motivate and lead a team
  • Excellent communication and 'people' skills
  • A strong commitment to customer service and maintaining excellent store standards
  • Decision-making ability and a sense of responsibility
  • The ability to understand and analyse sales figures
  • Planning and organisational skills
  • Commercial acumen
  • Discounted Tastecard

    Membership to the Retail Trust retailHUB

    Sales commission scheme

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