Business Development Lead/CRM – Manufacturing sector
Herbert Smith Freehills
London - Exchange House/Square
19h ago

Manufacturing Sector

  • Become recognised as the lead Business Development professional for the manufacturing sector.
  • Provide strategic and tactical advice to the SLP to design and deliver the sector strategy. Evaluate progress against plan and monitor the implementation of key initiatives.
  • Regularly review and update the priority clients for the sector, including running a formal annual review process for all strategic, and a selection of core, clients.
  • Work with practice groups to identify opportunities and to tailor their products to the specific needs of clients in the manufacturing sector.
  • Annual financial target setting for individual accounts and across the sector. Management of sector BD budget.
  • Implement internal education programme for sector client teams, to share best practice, sector knowledge and knowledge of the firm's products
  • Engage in and encourage active support of the firm’s Client Listening programme.
  • Build personal understanding of current and emerging issues impacting the sector, including building and leveraging relationships with relevant industry associations and bodies.
  • Develop profile raising initiatives including a content strategy and thought leadership.
  • Client Relationship Management

  • Work with the relevant CRPs to set the strategy for your nominated clients.
  • Develop and implement robust account plans for nominated clients and, together with the CRP, develop and maintain relationships with key decision makers.
  • Develop an in-depth understanding of the nominated clients and their businesses.
  • Selectively introduce new practice groups and the network contacts to the client.
  • Chair or co-chair regular meetings with the client teams to ensure account plans are being executed.
  • Ensure the firm meets the pricing needs of clients.
  • Skills, experience and qualifications

  • Undergraduate degree qualification preferred.
  • Seven years plus experience in business development with a particular focus on strategic selling, pursuits management and client relationship management.
  • Demonstrates commercial awareness.
  • Experience of working in a sector focussed role (in particular manufacturing) is preferable but not essential.
  • Strong project management skills.
  • Experience in influencing at a senior level within a professional services or large corporate environment.
  • Strong interpersonal skills, with a proven ability to build trusting relationships with the partnership and business services management alike.
  • High level of personal integrity.
  • Common sense and resilience.
  • Group / Team description

    Our Business development team works alongside our partners and lawyers across our sectors, services and offices to support and develop our relationships with clients, delivering an exceptional service and exploring new avenues through which we can help them meet their business needs.

    Our brand, marketing and digital team help position us as thought leaders amongst our target markets in the areas we most want to be known for, by creating intuitive and engaging collateral, events and campaigns.

    As part of the business development team, you will play a hands-on role in contributing to the firm’s success and helping to achieve its objectives.

    This could be as one of our business development professionals, coaching partners on relationship building, or building our brand as one of our marketing, design or events professionals.

    If you’re a commercially minded individual with a passion for business development and improving the client experience in a professional services environment, you could be just what we’re looking for.

    Diversity & Inclusion

    We aim to have a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator and where we celebrate the uniqueness of our people.

    Our firm is made up of people with a range of experience and backgrounds. We strive to ensure that our inclusive environment means our people feel valued and able to perform at their best by being their authentic selves at work.

    We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling engaged.

    We understand that our people have commitments and personal interests outside of work and we strive to create an agile working environment based on mutual trust and respect, in which people can perform at their best whilst maintaining sustainable balance across their work and non-work lives.

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