Quality Assurance Adviser - Insurance
Marsh & McLennan companies
Norwich
13h ago

Company : Description :

Description : Position Overview

Position Overview

We have a fantastic opportunity for an Insurance Operations Specialist in our Norwich office. The successful candidate will be working as part of the Quality Assurance Team.

Working with many parts of the Marsh business, you will have exposure to a variety of people as well as some client contact.

Main Responsibilities :

  • Co-ordinating and monitoring the flow of business from London into our processing team
  • Quality Assurance checking in accordance with : Bowring Marsh ProceduresMarsh Compliance StandardsFCA and other regulatory body guidelines
  • Effective control and management of internal targets in respect of : WorkflowContract CertaintyPremium Warranties / PaymentsMRCE WorkflowLate Signings
  • Monitoring and tracking of Market Reform Contract Endorsements (MRCE) documents created by our Broker Support team
  • Broking of MRCEs / alterations identified within the de-broke / tidy-up process
  • Review and respond to queries emanating from internal colleagues, markets and clients
  • Be part of a technical centre of excellence for all Product lines, consistently delivering quality professional advice to clients, colleagues and markets
  • Check Market Reform Contract (MRC), ensuring correct and contract certain, and send to broker
  • Skills / Experience Requirements :

  • Competent in Microsoft Office
  • Confident and articulate communicator
  • Excellent organisational skills
  • Keen to advance with CII qualification
  • Great interpersonal skills
  • Marsh offer competitive salaries and comprehensive benefits and programs including : health and welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs.

    We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients.

    As a global leader in insurance broking and risk management, Marsh helps our clients succeed by defining, designing, and delivering innovative, industry-

    specific solutions that help them effectively manage risk. We have more than 30,000 employees worldwide, operations in more than 130 countries, along with comprehensive global expertise that spans 26 industry practices and more than 30 risk and specialty practices.

    Marsh & McLennan Companies and its Affiliatesare EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers.

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