Posting Date Sep 08, 2021
Job Number 21100154
Job Category Housekeeping & Laundry
Location London Marriott Hotel Grosvenor Square, Grosvenor Square, London, London, United Kingdom VIEW ON MAP
Brand Marriott Hotels Resorts
Position Type Non-Management
Located Remotely? N
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly.
As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details.
With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world.
JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment.
Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
A key role within the Housekeeping Department that drives the operation and exceed cleanliness standards at all times. The Houseekping Room Attendant will take pride in their work at all times as they look to exceec guest expectations and create connections with the hotel’s loyal guests.
Responsibilites include responding promptly to requests from guests and other departments, entering guest rooms following procedures for gaining access and ensuring vacancy before entering.
Within hotel guest rooms, the role is expected to replace guest amenities and supplies in rooms, replace dirty linens and terry with clean items and make beds and fold terry.
Within guest bathrooms, the role will include cleaning bathrooms, removing trash, dirty linen, and room service items. A focus on the details will be key to exceeding guest expectations and this will be achieved by checking that all appliances are present in the room and in working order, straightening desk items, furniture, and appliances and dusting, polishing, and remove marks from walls and furnishings.
The impact you’ll make
When a guest walks into any of our rooms imagine that first look around they take. Followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect.
Everything is exactly in its place.
Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us.
That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.
What you’ll do
Perks you deserve
We’ll support you in and out of the workplace by offering :
What we’re looking for
This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional demeanor, clear communication and appearance in a clean uniform are also required.
Prior to employment, we’ll ask you to complete safety training and certification.
You’re welcome here
Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.