ICT Technician
Hall Green School
Birmingham
5d ago
source : tes

We are seeking to appoint an ICT Technician to join our team as soon as possible. The successful candidate will be a reliable, enthusiastic and flexible team-player who can communicate well with staff and pupils alike.

You will be working 29.2 hours per week (excluding a 30 minute lunch), over 4 days

  • To accurately record, update and document requests for ICT Support using the IT service desk system.
  • Detect, diagnose and resolve PC, printer, peripheral and software errors.
  • Perform routine checks on PCs and ICT suites, ensuring maintenance and general housekeeping tasks are completed regularly.
  • Provide support and assistance in the setup and operation of audio / visual / multimedia equipment.
  • To setup the school hall for assemblies and meetings.
  • To setup and maintain user accounts.
  • Assist the ICT Network Manager in maintaining a database of computer hardware.
  • Produce and maintain documentation and training materials for the school knowledgebase.
  • Provide training to staff on new systems and processes.
  • Maintain the school
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