Summary of Responsibilities :
Reporting to the Accounts Receivable Supervisor, responsibilities and essential job functions include but are not limited to the following :
Consistently offer professional, friendly and engaging service
Daily recording of BACS payments received and reconciliation to expected deposits.
Daily support of accounts accounts receivable function.
Reconcile credit card payments with Property Management System to payments received.
Ensure timely payment of hotel debts with Accounts Receivable ledger.
Reconciliation of voucher schemes operated through the Accounts Receivable Ledger.
Processing of adjustments and guest / client refunds as per policies and procedures.
Assist in the month end reporting.
Provide office administration duties as required.
Follow departmental policies and procedures.
Follow all safety policies.
Other duties as assigned.
Previous office administration or accounting experience preferred
Computer literate in Microsoft Window applications or relevant computer applications required
University / College degree in a related discipline an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (inlcude but are not limited to) :
Frequent sitting throughout shift
Occasional lifting and carrying up to 20 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements : Must be legally eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorization.