We’re looking for a Product Manager for Card Authorisation team to join our growing team in London office.
A bit about the product
We built our debit card to serve customers who have cross-border needs. The debit card went live in April 2018, since this date we have been rapidly expanding in different regions.
In 18 months, we are proudly issuing consumer and business debit cards in 36 countries across 4 different continents and more yet to be added soon.
This role is a unique opportunity to help Transferwise card customers spend everywhere around the world using our card as a local card.
You will have a tremendous impact inside Transferwise as you will be working with the team that owns the Authorisation service that serves our EU card customers along with owning the authorisation platform used by regional teams to process card authorisations for their programs.
This is a unique opportunity that will add to your career given that you will be responsible for providing local spend experience for customers spending around the globe from different markets (36 countries as of today and aggressively expanding).
Working alongside a team of Engineers who support authorisation for our European program and the platform that other regional teams are using.
This opportunity to tackle the following challenges
Empathise with customer pains and solve them.
Serve as a subject matter expert for card scheme topics and payment solutions (e.g. Apple Pay, Google Pay),
We build things to scale so ensure other regional programs can re-use what you build.
Finding the biggest opportunities for the product to grow and stabilise, meanwhile influencing your team to tackle the biggest opportunity all the time.
Help regional teams to launch the card in their regions and resolve their regional authorisation mandates.
It is mandatory to have relevant experience in working with card schemes as you will own the following topics with them
Leading theauthorization setup and compliance with card schemes.
Working closely with the card schemes (Mastercard, Visa) to identify new products and services that the platform should support and scope the development steps.
Followup on card scheme announcements for European issuers and feed relevant teams.
Autonomy to choose your path of impact - we’re not here to tell you what to do. You’ll get your team to a vision of its own.
You’ll prioritize the biggest problems to solve and design the best ways to solve them within your team. You’ll obviously get direct feedback from smart people across the company, but you will keep the freedom to make your own calls, take risks and learn.
Enjoy the flexibility in when and where you work from . It’s all about your impact on the mission.
Travel to other offices as much as you want to solve the problems at hand.
Grow your area of ownership - grow your impact by inspiring engineers to join and work on TransferWise’s mission. In addition to demonstrating your ability to move the mission within the card tribe, you’ll have opportunities to work on cross-team efforts to do the same.
Competitive compensation in terms of Salary and shares (You might be interested to have a read from a curated source about our growth )
A bit about you : Must have
Experience in the payment issuing or acquiring and working with payment schemes (Mastercard, VISA).
Built a product in card payment space or have prolific personal experience there.
In-depth knowledge of the payment industry’s standards and regulations.
Skills need to do the job
An analytical mind able to see the complexities of procedures and regulations
You are able to get the team to dream big, align on a commonly agreed vision and draw a clear path to get there. You can get the team to set its own performance target.
You are able to find the biggest opportunities in your area of ownership and influence your team of engineers to work on them.
You can measure your impact and get down to why things have moved.
You eat analytics for breakfast, enabling the team to measure its progress.
Strong people skills and able to communicate different languages with people working in different domains (Engineers, Finance, Risks, Operations, CS,....)
You get it done
You’re not afraid of being a true lead, helping your team with hiring, learning skills you don’t know today to unblock things.
You don’t stick to a by the book product manager role definition. You get it done.
You are comfortable picking up customer contacts and respond to their inquiries. You should be comfortable going out of your role and do other's role in order to solve their problems and build the empathy needed to get it done.
You have your favourite coding language or you enjoy surfing Github so that you can investigate how services are implemented.