Process & Value Director
GlaxoSmithKline plc
Brentford, London , UK
2d ago

As the P2P Process and Value Director, you will report into the Procurement-to-Pay Global Process Owner (GPO), you will be responsible for prioritizing the P2P portfolio, working with multiple levels of the business to define problems and understand the business value of solving those problems.

This will be accomplished in part by running quarterly prioritization meetings, helping the businesses present their problems and value to each other to arrive at a group prioritization to take further for funding within the broader GPO space.

Key Responsilbities :

This P2P Process and Value Director will also be accountable for the value proposition for all projects.

  • Be the pulse (from all the Regions, working with the Process Council, FDs, the BPO and Regional CRMs) of the process, policies, and procedures;
  • including feedback and issues from the operational teams and supported businesses. In addition, compare and contrast processes and issues within each region to determine to optimal solutions ensuring timely and coordinated communication with the P2P GPO and relevant Sub-

    Process Directors (as required) to enable visibility to support global process improvements and / or insights / co-creation into global strategy.

  • Consolidate insights, feedback and data from all countries / Regions and business units globally, triage, prioritise proposals (with facts and data) to present to the P2P GPO and the respective Sub-
  • Process Directors to feed into the quarterly P2P portfolio management review.

  • Input / feedback into business cases led by the P2P GPO and Sub-Process Directors taking into account impact of the business cases on the P2P processes operated by the business units in each country / region.
  • Ensure clear value is being delivered by projects, using value stream maps, fishbone diagrams and other similar tools to ensure that solutions proposed are going to achieve the proposed value.
  • Validate value has been delivered through clear analysis (e.g. headcount reduction has taken place, time in motion studies conducted to measure efficiency goals, etc.).
  • Leveraging the regional Process Improvement Expert teams and the ERP Competency Centre, utilising best practices, co-ordinate via SLOs and Process Improvement Expert teams the super users / market contacts to assist with collation of data for pain points identification.
  • This can come in the form of tickets analyzed by the Competency Centre, KPI analysis, etc.

  • Provide input and feedback into the Embed and Grow initiatives. Facilitate and co-ordinate regional embed and grow efforts by utilising the regional Process Improvement Expert teams and working closely with business partners in the regional business units.
  • Engage with regional CRMs to ensure close alignment with stakeholders. Proactively engage with global and regional stakeholders, both internal and external, to understand issues impacting the Procure-
  • to-Pay process - Propose and agree solutions to address with the Procure-to-Pay Global Process Owner (GPO) and Sub-Process Directors as appropriate.

    Basic qualifications :

  • University degree / qualified accountant
  • Extensive experience in developing and implementing standard processes globally across an organisation
  • Knowledge of Agile as a Product Owner
  • Significant internal and external experience of end-to-end requisition to pay process
  • Extensive successful experience in business case development and implementing strategy
  • A proven track record in driving significant global change and successfully implementing large scale transformation
  • Experience of achieving financial and / or efficiency orientated results through others, both through direct management and virtual teams
  • Proven ability to advocate and influence at senior levels
  • Proven ability to effectively communicate and partner with senior management (e.g. CET, SVPs, VPs and Directors in Finance, Procurement, IT and the business)
  • Preferred qualifications :

  • Ability to use lean sigma techniques and principles
  • Knowledge of VFQ-Agile as a Programme Owner
  • Proven ability to network internally and externally effectively
  • Proven ability to communicate the technically complex simply
  • SAP Experience
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