Senior Manager, Managed Services & Convergence Propositions
BT Group
London, United Kingdom
11h ago

SeniorManager, Managed Services & Convergence Propositions

London,Birmingham, Bristol

FullTime, Permanent

SeniorManager, Managed Services & Convergence Propositions is a highly visibleand influential role whereby the individual will lead a team of a small team tobring together market and customer insight, P&L objectives to create acompelling, customer-

centric set of propositions.

ManagedService is a critical contributer to the Enterprise portfolio strategy, drivingdifferentiation in the market and unifying the portfolio for Value customers.

In turn, Convergence Propositions combine managed fixed, mobile and cloudsolutions under a single customer experience.

This rolewill lead the team to create business cases to underpin these propositionswhilst also having ownership of continually evaluating and evolvingpropositions based on new evidence or customer trends.

They will drive the GoTo Market and commercial realisation of the portfolio benefits for Enterprise.

What willthis role involve?

To lead a small team of people to be brilliant, delivering againstambitious target and replicating the senior culture for people to thriveand succeed

Inputs heavily into the overall segment roadmap, strategy and MTPand holds team accountable for delivery.

Conduct insight and analysis to develop propositions which willcreate the competitive differentiation in the UK B2B market for BT

To lead the development of differentiated propositions to thetarget markets based on the insights and requirements with definedbenefits, costs and value to BT Enterprise

Accountable for developing the propositions bringing in relevantfunctions / roles required

Ensure key stakeholders are engaged and the voice of the customerand segment requirements are understood

Develops Go To Market Plan for the proposition. Creates the GTMbrief and collateral input into marketing and sales

Manage in-life the proposition ensuring it is still fit for themarket and customer needs. Develop changes or recommend withdrawal of theproposition

Whatskills and experience will be required to make the role a success?

Collaborative and highly trusting of theircolleagues; is able to clearly explain what they want and is skilled andholding people to account

Ability to deliver through others. Lead, influence,develop, drive and motivate propositions at both a tactical and strategic level

Ability to assess, define and translate marketneeds into impactful action. Ability to translate insight into actionable GTMactivities

Strong technical appreciation and understanding totrack relevant technology developments and assess new proposition opportunitiesin Managed Services and Convergence

Ability to translate technical features intobusiness value drivers and articulate positioning and value messages

Outstanding written and verbal communication

AboutEnterprise :

We havearound 1.2 million customers and serve over half the FTSE 350. Our customersrange from big household names, government departments and public serviceorganizations right through to small businesses and new start-

  • ups. We coverboth the communications and IT services markets. Overall we’re focused on fourmain product markets : Fixed Voice;
  • Mobility; Fibre and connectivity; networkedIT services provided over the biggest UK network in both fixed and mobilecommunications.

    We also provide network IT services to corporate and publicsector organisations in the Republic of Ireland.

    OurWholesale business helps communications providers (CPs) and other organisationsprovide fixed or mobile phone services.

    Our ventures provide mass-marketservices like directory enquiries and payphones, and enterprise servicesincluding Fleet Solutions and BT Redcare.

    We also offer specialist enterpriseservices to our Internet of Things customers.

    We value different perspectives, skills andexperiences. We’re creating an inclusive working culture where people from allbackgrounds can succeed.

    That’s why we welcome applications from all parts ofthe community

    Mandatory :

    Managed senior level stakeholders

    Managed balance of internal team and supporting team relations

    Demonstrated ability to exert influence to ensure vision is delivered

    Preferred :

    Delivered proposition roadmaps relating to solutions

    Defined / delivered compelling tactical propositions

    Managed products / services propositions to meet varied customer requirements

    Managed high performing teams and or Virtual teams.

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