About the role :
We have an exciting new position for a Learning Facilitator to join our Carphone Warehouse team based in Preston.
This will be a varied role that will be crucial in the delivery of our in-life competency programme, management development programme and knowledge management training, all designed to ensure our future on-going success.
The role will allow for personal expression and creative freedom when training, designing and developing material all with full support and guidance from the Head of the Learning and Development Team.
This is a genuinely varied and exciting role, with a major focus on material design and session facilitation with support being offered throughout every part of your journey.
What you’ll be doing :
What we’re looking for :
About Capita Customer Management :
At Capita Customer Management we provide first-class customer services on behalf of other organisations and companies by phone, email, web and more.
Our contact centres are home to thousands of customer service advisors, sales colleagues, collections agents and back office processing staff.
Working across 19 contact centres in the UK, India, Poland and South Africa, we pride ourselves on providing exceptional customer service to customers for a range of big name clients like O2, Volkswagen Group, British Gas, RSPCA and William Hill.
What’s in it for you?
Don’t forget, you’re part of a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries.
There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.
Our purpose is to create a better outcome for you.
What we hope you’ll do next :
Looking to discover more? Let your line manager know, then choose Apply now’ to fill out our short application and send us your CV.